66,866 Verified Client Reviews |
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PerfectionLove the color. Perfect color, beautifully soft, scent was better than other products, and so easy. Love that the color wasn't flat like others. Natural looking and covered my gray so well. 0 of 0 people found this review helpful. Did you? |
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great color and hair softnessI give e-salon an A plus. Love my color and softness 0 of 0 people found this review helpful. Did you? |
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Nice productEasy to use. Just need to adjust the color for me. 0 of 0 people found this review helpful. Did you? |
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I am LOVING my new mohagony shade!!Love the personalized service! LOVE the quality of this hair dye! It's better than any professional hair dye from any beauty supply store! I love the shade. The color is perfect. My damaged hair now feels soft and silky and thick for some reason. My only regret, like other reviewers, is that I didn't give this a shot sooner. 0 of 0 people found this review helpful. Did you? |
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Nice for companyI ordered this to set out for company to use when visiting. 0 of 0 people found this review helpful. Did you? |
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To darkLoved the way it colored my greys,just a shade or 3 too dark. 0 of 0 people found this review helpful. Did you? |
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Doesn't lastAfter only 1 wash my roots were grey again!!! I wash my hair every 7-10 days, I have always done so. The colour just doesn't last. For the price it isn't worth it and it takes twice as long to colour my hair with your product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your color and account. Please let us know if there is anything else we can do to help! |
Incorrect instructions. In tears after coloringI followed instructions precisely. I partitioned hair and brushed on color at roots and let sit for 20 minutes before applying the the remainder of my hair. NOW THE TOP OF MY HEAD WHERE THE DYE SAT FOR 20 EXTRA MINUTES IS WAY REDDER THAN THE OTHER PART OF MY HAIR! and why is ash blonde with hints of copper RED! I'm in tears and so angry and disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLese- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Great customer service, not so great resultI was very impressed with the steps my stylist took to make this a personal experience and make sure we were on the same page as far as what I was going for. That being said, I was going for medium blonde from a dirty brown color and now my hair is an auburn color. 🤔 Soooo im not super impressed overall. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorThe color was to light. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |