66,866 Verified Client Reviews |
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was not color it says it wasI have colored my hair before and had a beutican show me how also but that was not the color it said it was had alot of red tint to it my hair is finely turning more blonde that it is being faded out I do not want anymore products at this x was want light blonde hair w high lights maybe some low lights Not what I got Tammy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grey is backTwo weeks into it, my grey is coming thru. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Care Representative to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not sure what went wrong but....My hair turned an awful muddy brown/green. Not at all close to what I ordered. Followed directions to the letter. So bummed that now I’m gonna have to pay a fortune to get it fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect!Red hair is the hardest to get right! But you did it! I finally have my natural looking red color back! Not too bright and not too dark! The first attempt wasn't far off, but this one is a winner! Yay! I'm sticking with you, eSalon! 0 of 0 people found this review helpful. Did you? |
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Past colorIve loved the past color . its easy to apply 0 of 0 people found this review helpful. Did you? |
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Love my colorI absolutely love my esalon custom color. After the first order, I asked to have the color tweaked to include more of the red tones and my stylist hit the ball out of the park! The color is incredible, especially in the sun! 0 of 0 people found this review helpful. Did you? |
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Best decision ever!I had previously been spending upwards of $60 each time I would get my hair colored in a salon. Last time I had it colored my roots turned red from an unexpected clash of colors they used. I wanted this red removed and eSalon did just that, from only seeing one picture of my hair! I love how eSalon is so personalized and to top it off I love the $20 price. You have gained a long time customer :) 1 of 2 people found this review helpful. Did you? |
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Excellent colourEverything you need for the perfect Hair colour coverage that's made especially for you 0 of 0 people found this review helpful. Did you? |
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Really close to what I wanted, will adjust and try again!The color was more close to what I wanted than any other time I've colored my hair (both by myself or gone to a salon). I like that I can adjust the color for my next order. I thought it was cool that the bottle showed me what proportion of each color was included with a visual pie chart. I wish these reviews allowed me to attach a pic so I could show you the before and after. My dishwater dark blonde hair is now a golden dark blonde. I wanted it slightly lighter and with less orange, but I like this color better than my natural hair color. The color was easy to mix and very minimal mess. The gloves were nice quality and didn't create friction with my hair (no hair-pulling). The color didn't hurt my scalp as it sat for 30min; that has never happened before. The stain protective stuff you put on your skin smelled really good and seemed to be more than just ordinary pettrolium jelly. The shampoo and conditioner left my hair feeling incredibly soft. Overall, I'm pleased, just not thrilled. I would recommend you try this. 0 of 0 people found this review helpful. Did you? |
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Best Temporary Hair ColorBest hair coloring I have used. The color is extremely natural looking, lasts longer than others and doesn’t seem to fade 0 of 0 people found this review helpful. Did you? |