66,934 Verified Client Reviews |
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too lightcolor was too light and didn't cover well the grays, need it to be abit more darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGeysel - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Best home colourI have tried home colour in the past to add a richness to my naturally dark drown hair, and have always been disappointed, as they have all left my hair with a deep red tone , which is not what I was looking for at all. The formulation sent by e salon has worked beautifully giving my hair the rich brown tones I was looking for. I’ve had lots of compliments. Will definitely be. Ordering again 3 of 4 people found this review helpful. Did you? |
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Rate A PurchaseI Absolutely love this. Yes I have been referring people. 0 of 0 people found this review helpful. Did you? |
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First time dying my own hair.I found that between work, kids and a million other commitments it was getting harder and harder to get to a salon for my colour. After researching online I decided to try a home colour and e-salon appealed to me. As a first timer, my technique wasn’t the best in applying the colour, but the end result is still lovely. The exact colour I wanted and my hair looks fab! 1 of 1 people found this review helpful. Did you? |
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Color is lightThe color came out lighter than what I wanted. It didn't have the ability to cover the totally grey hair I now have. Hopefully you can help me get a better color for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGeri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting and it didn't cover your grays. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsMy first time trying e salon color, it came out fine. The 2nd time doing my roots, it came out too light, the roots look light brown and not good gray coverage. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is cherry redThe color is awful. I’m so upset. I have a party to go to and I look ridiculou 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I followed instructions to a TWhy did I spend all this time coloring my hair and not one gray was covered! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Salon QualityAs I mentioned previously, this is an excellent product - really salon quality. The color is perfect and it leaves my hair very soft. My only complaint is that it is so thick and difficult to apply from the bottle which I prefer, so I pour the contents into a larger bottle with a larger hole and it is much easier. Because my roots blend in quite well with the color, I only need to re-apply every six weeks instead of four. Also the color does not fade or wash out so six weeks is perfect. 2 of 2 people found this review helpful. Did you? |
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Hair ColorAfter using many other color products, I found the eSalon & love the blonde color of my hair. I have been getting many compliments. It covers my grey roots well & lasts for the time I expected. 1 of 1 people found this review helpful. Did you? |