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Custom Color Set
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67,076 Verified Client Reviews |
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Custom colourI love the colour it's perfect! 0 of 0 people found this review helpful. Did you? |
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Color was perfect!My hair turned out so much better than expected. 0 of 0 people found this review helpful. Did you? |
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Spot ONMy hair color was reviewed and selected between myself and the fantastic ESALON team. When it arrived , the color was PERFECT. 0 of 0 people found this review helpful. Did you? |
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Exactly the colour I was looking for!If you're a home hair colour-er, then I can't recommend eSalon enough. You get exactly the colour you want, very clear instructions, and the colour stays shiny! I get so many compliments. 0 of 0 people found this review helpful. Did you? |
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Red is so hard, nailed itI can’t believe that on the first try these guys totally got it right. I sent them a picture of my hair and the color it was at when I loved it and they were able to duplicate it the first time. 0 of 0 people found this review helpful. Did you? |
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Great colorMatched closer to my natural color then any other brands I was able to find. I had them tweek the color a little too get it even closer. I'm happy I decided to give them a try. 0 of 0 people found this review helpful. Did you? |
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Absolutly Love It.Absolutly Love It. Thank you 0 of 0 people found this review helpful. Did you? |
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Great product with amazing colorI really love this service and the color I get is beautiful. I love that I can tweak, even a just a little bit, if I like. 0 of 0 people found this review helpful. Did you? |
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Didn't cover all my greyWorks really well apart from not covering greys. Easy to follow instructions. Will give it another try 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LIGHT SET REVIEWThere is no way to leave reviews on the light set (which makes me wonder why?) so I'm including it under my color review. My all over color was great--my colorist took my feedback and ordered a great color for me--medium brown with golden & copper. I loved it...until I used the light set. I was told the only appropriate light set for me was the light to medium brunette. After doing my all over color then the light set, my hair washed out with brassy and orange tones all over. The highlights were just a lighter orange color than the rest of my hair. I followed the instructions exactly for both the all over color and light set. When I called esalon, they said the only way to try to correct the color was to color my hair all over with a neutral light brown color. The colorist said they don't have any other toners like you could get in the salon to correct the brassiness. So my recommendation is if you have copper mixed in your overall color, DO NOT use the highlight set especially the light to medium brunette one. Also if you do use the light set, make sure your strips of hair contain an even amount of the lightener mix from top to bottom, otherwise some parts of the same strip will have brighter and darker spots. Additionally, I don't know why they recommend starting above your ear because then this area sits the longest with bleach on it and ends up being the lightest of all the highlights. I'd probably go back and do that at the end instead of starting with it first and letting it process for so long. Ways esalon can improve the light set-1. make the lightener pouch a cream (powder is messy), 2. share a video of someone with thick and/or curly hair-the girl in the video has thinner, long , light hair. 3-show pictures on your website of people with brown or copper hair who have highlighted their hair with your product 4. allow reviews of the product online 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |