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Custom Color Set
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66,844 Verified Client Reviews |
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Love the colorI absolutely love the color and the coverage - so glad I purchased and will continue to use esalon as my permanent colorists 0 of 0 people found this review helpful. Did you? |
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Change delivery date pleaseSend every 8 weeks right now my hair is not growing that much because it is very long. Thank tou 0 of 0 people found this review helpful. Did you? |
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Great colourI get great colour results but it washes out after about 10 days. I would like the colour to last longer. 0 of 0 people found this review helpful. Did you? |
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Love itHad to tweak it after the first delivery but I love my color so easy !!! And I get reminders so I don’t have to think about it or look in the mirror and say oh time to die my hair cause of all the gray. 0 of 0 people found this review helpful. Did you? |
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Love it!!!This was definitely not a color I would have picked on my own. I didn’t realize how bad I was at choosing the box dye at the store. I’m in love with the color of my hair now. 0 of 0 people found this review helpful. Did you? |
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Color did not lastI followed directions to the letter and the color only lasted 5-7 days. My color is back to what it was. Not happy at all. Loved the color the first 2 days and then all of the sudden, dull and back to what it was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not enough colorI'm currently walking around with half brown/half soft black hair because there was not enough color to cover my med length thick hair (which i disclosed on my quiz). When I emailed the company they changed my future order but offered nothing to handle my current situation.... I'm about to head to a salon to fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulMy hair turned banana yellow. It cost me $120. to fix at a salon. Please cancel any further orders. I will NEVER use your product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKendall - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Can’t get my colour right3 months running and still can’t get my colour right and no offer of a refund!! Won’t be recommending you to anyone 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMandy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not happy with colourColour never lasted long around 3 weeks and was not colour I expected either 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |