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Custom Color Set
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66,818 Verified Client Reviews |
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Hair colorLeft my hair soft and shiny! 0 of 0 people found this review helpful. Did you? |
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Better than beforeSo much better than the store brands, richer color, better condition.... I’m worth it! 0 of 0 people found this review helpful. Did you? |
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Very happy with hair colorIt was easy to use. My hair looked and felt professionally done when I finished. The grey was covered well and like having the tint rinse boost to use when I shampoo . I believe it has helped to make color last a longer time than my salon rinses. 0 of 0 people found this review helpful. Did you? |
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A little too darkAlittle to dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happy, sorry.Not happy with the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVerina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Long lasting colorWould give a 5 star and continue using except the product is very thin and runs down face and drips on things. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We appreciate you taking the time to share your feedback. Please feel free to reach out to [email protected] if you have any questions or need any assistance. |
Customer service stinksTried to called to adjust my color. I could only do chat which basically told me to adjust my color in my account. So I did, again and again. Got sent the old color. Sorry, canceling account. Learn to pick up a phone! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- Thank you for your feedback! We always welcome the opportunity to speak to our clients personally over the phone. Our team of licensed colorists is available via phone 8AM-6PM PST Monday-Friday. Please keep an eye on your email. We will be reaching out shortly to further discuss your color and account. Thanks for reaching out! |
Best colour at home kitI was a bit sceptical initially but having read reviews thought I would give eSalon a whirl. I absolutely love it. It’s the first time I have done my own colour at home as in the past my mobile hairdresser did it for me. But this was really easy to do and the colour fabulous. It’s not “flat” but brings colour and shine to the hair. I will definitely continue to use eSalon! 0 of 0 people found this review helpful. Did you? |
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This is awesome!!I love this product n the services I am provided! My hair was softer more manageable n the color was phenomenal. If you haven't tried this service YOU SHOULD 0 of 0 people found this review helpful. Did you? |
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Really impressedSo my first shipment wasn't to my liking. it was way to brown BUT I got a hold of the team and the send me another color and i am very impressed. thank you support team. i felt like I was heard and supported. i recommend this company to everyone 0 of 0 people found this review helpful. Did you? |