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Custom Color Set
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66,818 Verified Client Reviews |
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Do not orderI was a blonde so I ordered the intense red. It turned my hair orangest pink. All the color washed out. And because I had to recolor not only is my hair fried it no longer holds a color. This company ruined my flippin hair. I am so full of anger. These people will ruin your hair!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI do not like my color and worse they are sending me more without my consent. I now have to get a new debit card because there is no human for me to talk to. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product has peroxide in it.Nice color but I don't want to use peroxide on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good product butI have to say this was easy to use and very gentle compared to some other products. I have it 2 stars because the color faded really fast and I use a high end color safe shampoo and conditioner. Because if that I wouldn’t order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn- Thank you for your feedback! Our color is custom-blended and can always be adjusted based on your feedback. Please reach out to [email protected] if you'd like to discuss any adjustments, tips, or tricks with a licensed colorist. We appreciate you taking the time to share, and we hope to work with you in the future! |
Disappointed once againLoved the color but after second wash you can see some greys. I am using sulfate free shampoo and conditioner. Not sure what else to do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElisa- We’re so sorry to hear that you were disappointed by the results of your color application. We will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ReviewExcellent products 0 of 0 people found this review helpful. Did you? |
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Great ColorI've been loving this color and the results 0 of 0 people found this review helpful. Did you? |
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Perfect color every timeI love that my personal color specialist pick the perfect color for me. It’s easy to use and comes just in time for my next color treatment. The price is reasonable. 0 of 0 people found this review helpful. Did you? |
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Love this color!This is a good brassy red. I had several people think it was my natural color. 0 of 0 people found this review helpful. Did you? |
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Works beautifully!Great product, clear directions, easy to use! Most of all, covers my grey hairs!! 0 of 0 people found this review helpful. Did you? |