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Custom Color Set
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66,793 Verified Client Reviews |
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Need more gold.I love your product. I’m trying to fine tune the color I used it this morning an it’s just too brown for me...it looks great BUT next time I’d like equal parts of copper and gold....and less dark blonde Thanks!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our color experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Far too darkThe colour saya light brown pearl mahogany. It is more of a dark plum colour. The colour i was aiming for was light brown with a rose gold colour. Its dark brown with a plum colour. Not what i expected hoping it will fade or gotta try and figure out how to lighten it. Went from mid/dark blonde to dark plum. Pretty enough but not what i wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
HorribleAbsolutely worst color I’ve ever used. I will never order again!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lovely colourGreat colour, the first order didn’t really cover the grey, they tweaked it for me and sent replacements. Fantastic service and tweaked one is perfect. Really easy to use, instructions and video’s really helpful too, highly recommend. 0 of 0 people found this review helpful. Did you? |
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Salon Hair Quality Personalized ProductThe personalized kit, easy to follow instructions, and softness of hair following the color application make this an amazing product I highly recommend. 0 of 0 people found this review helpful. Did you? |
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Amazing Color!I've been an eSalon customer for years and have requested a few color changes over the years. I am so impressed with all of the colorists! Every time I call and express the color/look I'm trying to achieve, they just get it and they have patiently answered all of my neurotic questions hahaha..... The last color change I received was exactly what I had in my head and turned out beautiful and vibrant. Everyone from the customer service, colorists and shipping departments have always been stellar in their customer service.....friendly, professional and accommodating. I would and have recommended eSalon to friends and family! They rock! 0 of 0 people found this review helpful. Did you? |
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Best Color Ever!I couldn't believe how my color turned out!!! I've tried other brands nothing compares to eSalon the color was perfect!!!! Even my sister was impressed on how pretty the color was!!! Thank You So Much eSalon you have a customer here I'll keep buying as long as long as you keep selling!!!☺ 0 of 0 people found this review helpful. Did you? |
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A little dark than what I was use to.Thankyou for the kit. It was really useful and came with everything one needs in a kit. Thank you esalon. 0 of 0 people found this review helpful. Did you? |
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First Time I haven't seen a Gray Hair in...YEARSThe instructions were easy to follow (if I can follow them, anyone can) and the only reason I made a mess was because I didn't follow that particular instruction about the protecting the area. Totally my bad. Thanks, Stef!! 0 of 0 people found this review helpful. Did you? |
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Not quite the color I ordered....My color was supposed to be a dark blonde.....but this is no dark blonde. I'd say medium brown at best. Not a bad color, just not MY color. And grey coverage was pretty good. I'd say about 90% of my grey is gone, but I do see some stranglers on top of my head. Will try again with a lighter color and higher volume and see what happens. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |