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Custom Color Set
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66,772 Verified Client Reviews |
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A robbery!!I Didn't order anything and didn't allowed the payments from PayPal!!! I've try once and get a seriously allergy problem. How could I order two more times? I want my money back!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong shadeI am not happy with my new hair color. It was supposed to make my hair lighter and it made it darker. Now I can’t do anything for at least 6 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Put me on auto ship without my permissionExtremely disappointed I was placed on auto ship without agreeing to anything that I know of. All of a sudden I noticed my account was charged and shipment was already shipped. Will be calling customer service tomorrow to have my credit card info removed, tried to do that online and wasn't able to. Not a great way to get a new customer, so wrong! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great colourI love using this product. Yet to use the leave in conditioner 0 of 0 people found this review helpful. Did you? |
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Perfect ColorAfter adjusting my first try, my hair color was adjusted for me. I tried it & it was perfect. I'm loving how my hair looks. With this color, I'm not getting the washed out root problem. I only need to color the new growth. Thank you! 0 of 0 people found this review helpful. Did you? |
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Love it?I was very sceptical and worried about using something off the internet but was impressed when it arrived especially has it has your name on the bottle. Plus the extras you get with it are all good quality and even the gloves are usable. The colour was not quiet right but the condition and shine from my hair is brilliant and will be ordering again and again. Thank you. Plus the instructions are brilliant. 0 of 0 people found this review helpful. Did you? |
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This is it!This is the color I've been looking for! I love it and can't wait for my next order. 0 of 0 people found this review helpful. Did you? |
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Very happyThis was great. Easy to use once I got the hang of it. Color is great. Will order again! 0 of 0 people found this review helpful. Did you? |
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I do love it! :) Lasts really well!I just love it that it will last and it keeps a shine to it. Thank you for your products! :) 0 of 0 people found this review helpful. Did you? |
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Love my hair...Best hair color product on the market! So simple and easy to use with BETTER than salon color and natural soft look. I will NEVER use any other hair color on my hair ever! Absolutely the BEST! And NO BAD SMELL!! Amazing!!! 0 of 0 people found this review helpful. Did you? |