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Custom Color Set
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67,076 Verified Client Reviews |
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Love the color!This is such a pretty shade! You got the color perfect! 0 of 0 people found this review helpful. Did you? |
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Awesome TeamThank so much for making everything so easy to find the right color for my hair 0 of 0 people found this review helpful. Did you? |
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made my hair dry and lifelessI loved the convenience of this concept. The packaging and price point is superior. I noticed monthly my hair change in texture and sheen with use, not for the better.😣I have been meticulous about the processing time and application to the letter of instructions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love my color!I asked for a little bit of customization on this shipment’s color. My color specialist got back with me about change and love the resolution. 0 of 0 people found this review helpful. Did you? |
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it was ok, not exactly the color i thoughThe color was not exactly on point, but the experience was very nice, easy to apply and it left my hair soft and smooth like I was applying a hair conditioner not hair color. After rising the color and shampooed my hair no conditioner needed, the hair was left soft, easy to comb and very bright. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My colorDid not really like the color this time. Too much copper coloring😢 0 of 0 people found this review helpful. Did you? |
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Very disappointedNot happy at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Just okI wanted medium brown and it actually turned my hair a reddish brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
BrassyI dont like the color it is too yellow. I cant wait to change the color. My hair feels like straw now too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The bestIt’s hard to get the perfect shade of red, even at an expensive salon. This color is perfect, so in love! 0 of 0 people found this review helpful. Did you? |