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Custom Color Set
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66,880 Verified Client Reviews |
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Mostly greyLove the result of natural looking color! 0 of 0 people found this review helpful. Did you? |
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Not what expectedColour too dark Awaiting new order to brighten up hair or highlights 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair dye chemicalsThis is the 3rd time ordering, the smell is so intense. I dont know if you have changed the ingredients but I dyed my hair 2 days ago and twice I felt the chemicals actually burn inside my nostrils. Since then I have the most severe migraine. It actually feels like my brain is throbbing. I am never someone that suffers with headaches and the grey coverage is definitely not worth this pain! It's pretty worrying to think what is inside this dye to have my body react in this way. I definitely will not be purchasing this again for the sake of my health. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGemma - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
WAY TOO DARK!I don't know why but this time my hair turned out almost black!! I hate it, it's supposed to be a red/brown mixture. OMG, I am so unhappy I may have to cancel my order!! What can I do?????????? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Reached out about color mess up and never heard backMy first ever order and I love the packaging and fast shipping, however, I ordered a brown with copper tones and the color took beautifully at my roots but left the ends discolored and with a purplish tint. My hair looks multiple colors and I can't even wear it down. I emailed the woman who mixed my color with attached photos of the complete color difference between the ends and roots. I never received anything back, she just attached the photos I sent to my account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberlee- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Do not like the color at allPlease cancel any future orders. I can get a color I like 100% better for a lot less....thanks but CANCEL 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My hairdresser was impressed!I just had a haircut a few days ago, two weeks after coloring my hair with esalon for the first time. The color is a great match, and my hair feels great. The videos are extremely helpful - couldn't have done it without them. My hairdresser says I'm going to put her out of business! 0 of 0 people found this review helpful. Did you? |
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Fantastic hair color at a reasonable priceI have been using eSalon for a while. I have several stylists I used depending on availability. Each stylist I have seen has commented on loving the color of my hair. The packaging and instructions are stellar. The color is long lasting and my hair seems healthy and shiny following application. I would definitely recommend eSalon! 0 of 0 people found this review helpful. Did you? |
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Great hair colourE salon listened to me and I was patient, it took a few attempts but the colour is great. Easy to follow instructions. Great colour. Glossy hair. Thanks 0 of 0 people found this review helpful. Did you? |
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Perfect!!So very happy!!! 0 of 0 people found this review helpful. Did you? |