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Custom Color Set
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66,880 Verified Client Reviews |
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Horrible color!I followed the directions, I watched the video and I hate it. It barely covered the dye I had in from 4 months ago. And it was a lighter color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Still WAY too dark..This is my 2nd time using eSalon and both times I have hated my color. It didn't come out AT ALL the way I was expecting it to. I didn't want to write a semi-negative review from just 1 use..so I decided to wait for my "adjusted" color after consulting with my colorist through my account. Didn't help at all. Very disappointed. I wanted SO badly to like this. The only EXTREMELY POSITIVE thing I have to mention (which is why I gave it as many stars as I did) is how well it covers my grays.. If I could ever get the color I really wanted, I'd have zero issue using eSalon. An additional comment, which really has nothing to do with eSalon but just home color in general... It is much harder to do the color yourself than some will lead you to believe, especially if you have very long hair like mine. I'd always suggest to have a handy helper who doesn't mind giving extra arms (yours WILL get tired) and eyes to make sure no area is missed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
PerfectQuick and easy!!! Very simple to use and it's my perfect color. 0 of 0 people found this review helpful. Did you? |
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Awesome colourVery happy with the colour and how natural it looks. Delivery was early and everything was boxed up nicely. 0 of 0 people found this review helpful. Did you? |
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Good qualityIt's been 6 weeks since I've had the esalon color in my resistant gray hair. It still looks great overall. Very happy with my experience using esalon thus far. Would recommend. 0 of 0 people found this review helpful. Did you? |
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Perfect color!Yes! The color is perfect and came out great! I can’t believe I can do this on my own and it came out so professional looking! 0 of 0 people found this review helpful. Did you? |
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LOVE the color!!!I’ve had a hard time getting exactly the color I want for YEARS! I’ve tried salons as well as boxed color but never loved it. But then esalon team got it right on the first try!! I’m really happy with it 0 of 0 people found this review helpful. Did you? |
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Easy to useExcellent colour. Easy to apply. Doesn’t smell awful. Left my hair manageable and in good condition. 0 of 0 people found this review helpful. Did you? |
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Color coversThe color covers Grey's and will last much longer than any drug store coloring. Color is salon quality! Have purchased multiple times and recommend to others. For those who don't simply have time to run to the salon for a color this is your saving grace 0 of 0 people found this review helpful. Did you? |
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Really nice color!Love this hair color!! Everything I used in the past faded quickly but this color barely faded at all. It has nice dimension to it as well. It really smells but I'll order it again! 0 of 0 people found this review helpful. Did you? |