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Custom Color Set
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66,736 Verified Client Reviews |
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Color is amazing!So easy to pull off, I panicked because as it processed it appeared to be getting super dark (it wasn't), I love the color it's not brassy at all and no hot roots this time around!!! I cant wait to try the tint rinse that I purchased :) I will definitely be using this color and doing it at home! 0 of 0 people found this review helpful. Did you? |
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Love my new colorI had them adjust my color to make it redder. This is exactly to color I wanted. I absolutely love it!!! 0 of 0 people found this review helpful. Did you? |
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Much too DarkThe first 2 months my color was much too dark brown and does not look good with my light complexion and green eyes. I'm almost afraid to try again. But I will give them one more try to get it right. I NEED MORE AUBURN!!!!!!!!!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDenise- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
New customerFor once I actually love the color it turned out. Would just like maybe a shade lighter 0 of 0 people found this review helpful. Did you? |
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too darkby looking at the picture guideline, DARK BROWN (PEARL COPPER) - 4.24, the model shows a bit of copper color. I looked at the description and noticed that it had a dark brown base but thought that with the addition of the copper color it wouldn't be soo dark, it doesn't show soo dark on the model... The color itself that I got is a nice color, just a few shades darker than I expected - to me it is almost between a dark brown and almost black. Not sure if it will lighten once I wash it more, but I would have liked a bit more of the copper hue in it... 0 of 0 people found this review helpful. Did you? |
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My color is way too dark, the ends look black!My color is way too dark, the ends look black!~What am I suppose to do now? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarta- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not quite my colorI finally used my color kit. It has good instructions, & I think the product is good. I wanted to cover my gray hair mostly, but didn't want to darken my natural color. I am somewhat disappointed that my med blonde turned out too dark -- almost brown. I don't want this color again. I guess I'm not med. blonde, but lighter. Hope we can get it right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Horrible color!I followed the directions, I watched the video and I hate it. It barely covered the dye I had in from 4 months ago. And it was a lighter color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Still WAY too dark..This is my 2nd time using eSalon and both times I have hated my color. It didn't come out AT ALL the way I was expecting it to. I didn't want to write a semi-negative review from just 1 use..so I decided to wait for my "adjusted" color after consulting with my colorist through my account. Didn't help at all. Very disappointed. I wanted SO badly to like this. The only EXTREMELY POSITIVE thing I have to mention (which is why I gave it as many stars as I did) is how well it covers my grays.. If I could ever get the color I really wanted, I'd have zero issue using eSalon. An additional comment, which really has nothing to do with eSalon but just home color in general... It is much harder to do the color yourself than some will lead you to believe, especially if you have very long hair like mine. I'd always suggest to have a handy helper who doesn't mind giving extra arms (yours WILL get tired) and eyes to make sure no area is missed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
PerfectQuick and easy!!! Very simple to use and it's my perfect color. 0 of 0 people found this review helpful. Did you? |