66,713 Verified Client Reviews |
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I love this service!My haircolor is lively and rich when first applied ...but NOT garish.. It softens slowly over time, not in just a week or two like other hair color. It does not smell bad, and the stain protector/stain remover is a real godsend for Messy Me! 0 of 0 people found this review helpful. Did you? |
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Try these guys- you won't be sorry!I've never had a more positive color experience. These guys know their stuff! Everything is customizable- and in today's world, that's exactly what everyone is looking for. I couldn't be more pleased! 0 of 0 people found this review helpful. Did you? |
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Great productAfter a traumatic accident that caused my hair to start falling out like mad, I began paying more attention to my hair products. The dr. said it's common to lose hair after a physical trauma, but it was the hair loss that was the most traumatic! I had read about eSalon and decided to give it a try. The color and grey coverage is great. I am very happy I switched from an OTC color. 0 of 0 people found this review helpful. Did you? |
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Excellent colorI love this custom color. My color took a few attempts to get it just right but it is perfect. 0 of 0 people found this review helpful. Did you? |
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Happy enough!!Hello!! As with before the shine in my hair is incredible with good enough grey coverage. I got my friend who is a hair dresser so i have better coverage of my greys than last time! Again the colour wasn't the auburn i thought i had requested it is red. A vibrant red. I am though happy with the overall product i just can't get the auburn/copper that i am looking for. This of course i would say is my fault in my ordering not the product. Any advice is greatly appreciated! Thanks again x 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary-Ellen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
First classAs good as a Salon. But the comfort of home 0 of 0 people found this review helpful. Did you? |
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A much nicer experience using new creamier colour applicationThis time round, using the new creamier colour application, the dye was a lot easier to wash out. My hair felt looser when washing it out, rather than the feeling of the gel stuck to my head! The shampoo was brilliant and I managed to get a proper lather, whereas previously I'd had to use my own shampoo as well as the packet supplied. This time round, I still had some left! I left the conditioner on for 15mins as my hair can be very dry. I still had to put on my own after care leave in conditioner etc. but my hair certainly feels a lot silkier than before. Definitely a far superior product than before. 0 of 0 people found this review helpful. Did you? |
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good color....doesn't last quit as long as the regular Salon color but still is good and much less expensive! 0 of 0 people found this review helpful. Did you? |
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Great colorThe color is great but seems to fade over time. 0 of 0 people found this review helpful. Did you? |
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Terrible experienceThe first time I ordered my hair color, I followed their directions, when I went to wash out the dye, spots wouldn't come off leaving my scalp and hair sticky and dye coming off on my hands from me running my hands through it. I chalked it up as not scrubbing enough, I had long nails at the time and didn't want to break them. So, I jumped back into the shower with a scrub brush and scrubbed the shit outta my scalp. Didn't help. Over time as the dye faded and my hair grew, it worked itself out. The color turned out great and my hair was shiny and felt healthy so I ordered from them again. Dyed my hair yesterday, this time, my nails are short so I was able to scrub my scalp real good to get the dye out. As I'm relaxing I notice what happened last time, dye was stuck to my scalp and hair again, this time much worse. So jump in the shower and scrub with a brush and brought a comb with. Nothing. This stuff does not come off! I've been in the shower three times trying to scrub this hair dye out. I scrubbed so hard my scalp was bleeding. After doing this over an hour sobbing from hurt and frustration, I gave up. Never again with I put myself through this bullshit! I've never had this issue with box dye. I'll also fork out over 100 bucks going to an actual salon so I don't have to go through this again. I'm stuck with sticky nasty hair and my scalp hurts. Do not waste your time and sanity!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |