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Custom Color Set
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66,866 Verified Client Reviews |
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RedWhen applied it covered well but had lots of red tones. Don’t like the permanent color and had rather have a semi-permanent color that fades off. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We have also added a credit for one complimentary reformulation, per our Satisfaction Guarantee. We look forward to hearing future feedback! |
Made hair fall out!Made my hair fall out by the handful!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
Not for meThis product does not cover my gray and makes my hair extremely dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the productsLove the products. Only thing I didn't like is that I haven't got to the intense red that I'm really looking for. Sent pics in made the adjustments with the team. Will try again this go around.. More brassy color than I want. I want real bright intense red. It's more of a Dr pepper color. I'm ok with it but just not what I want 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not satisfied at allHey, the color for my roots should be a brownish red but my roots that are white turned yellow. My hair dried out n feel like straw, I’m using olive oil to hydrate. Feeling better but adding oil every day. It’s just an FYI, I’d be careful everyone’s hair is different. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKati - We apologize that your hair color wasn’t what you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a COLOR REQUESTED. We look forward to crafting your custom color! |
The Best!Great coverage and custom color. Not your typical drugstore color or salon color. I love how my hair looks after each use. Its getting better every time! Thanks 0 of 0 people found this review helpful. Did you? |
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Excellent color!I have enjoyed my eSalon color very much! I have been red for a number of years now, but I have come to the realization that it’s time for me to go back to blonde! As a young adult I was a light ash blonde. I know this will be a process but I have confidence this can be accomplished! Thanks for your help. 0 of 0 people found this review helpful. Did you? |
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GreatOh I loved the color! Perfect and soft feel. Refreshed !!! Quality hair color. Thanks 0 of 0 people found this review helpful. Did you? |
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Great Product for a Great PriceThis was the best decision I've ever made. eSalon provides a great product at a great price. Gone are the days of busting the pocketbook to color my hair. All equipment is provided to complete the job, easily and swiftly. I love my color and love eSalon. Thank you for creating a great service! 0 of 0 people found this review helpful. Did you? |
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The New Me!!My color was PERFECT!! Your color specialist are the best! Not only are they specialized in their craft.... they truly listened and designed my color to match what was in my minds eye!! I couldn't be happier ♡♡ 0 of 0 people found this review helpful. Did you? |