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Custom Color Set
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66,925 Verified Client Reviews |
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looks greatI think I like the darkness now... i will try the gloss and report back! 0 of 0 people found this review helpful. Did you? |
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Keep track of your free order!!40 orders wow you would think someone would make sure I NEVER miss my free order but if they can get away with not sending you that free order they sure will so FYI make sure you keep track of your free order. I get emails saying next order free then I see the charge on my cc. Great product customer care 👎 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We never like to hear that our customers are unhappy with our service and we have reached out to you via email. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too expensiveI was pleased . However, this product is not working me for any longer. I have tried to cancel this order twice now and it won’t stop shipping. There is no easy way out to canceling this product. Beware. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Disappointed in resultsThe mixture seemed thicker than usual and seemed to leave an unnatural texture to my hair. My hair did not have a nice shine to it. Seemed somewhat dull. I'm not sure if you have changed your formula but I wasn't satisfied with the results. I followed the instructions but the color is not what I expected even after shampooing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not itNot the color I want . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great experienceI coloured my hair for the first time alone and I'm really satisfied with the experience with eSalon :) I was afraid I won't like the change in me, so I decided to go highlighting my hair instead of a full coverage. I've done quite heavy highlight on about 70% of my hair and the result is amazing! I'm really happy with it 7 of 7 people found this review helpful. Did you? |
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AmazingEsalon has been amazing from the start, glad I found you! My hair specialist has also made sure that it was adjusted to my needs. I love the color, the quality of the products and the support. 4 of 5 people found this review helpful. Did you? |
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love it!!i'm in love..... love how it gets delivered right to my door. Cant wait to share your products with my girlfriends 2 of 3 people found this review helpful. Did you? |
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Not worth it!Not sure how there’s so many great reviews. I was pleasantly surprised with the presentation of the box and everything they sent however considering i colored my hair on 10/6 and today is 11/10 that’s not good. $4 revlon lasts longer and did a better job. Maybe because I’m a redhead but I don’t think that’s the case. This coloring made my hair multiple colors. I was grateful I did it right before Halloween. They sent a “root” color and a rest of the hair color. These colors looked like night and day they were so different. So in general, not for redheads! Too expensive and only lasts 3 weeks if that. I wasn’t planning on giving a review but I would’ve liked to have known this before purchasing so here I am. So today I’m trying the second box because I forgot to cancel autoship. I am hopeful that since I don’t have a “root” color that it won’t look as bad this time. Unless a miracle happens with this color job (highly doubtful) I will never purchase esalon again. Too bad too as I like small businesses and their presentation. Really wish I could upload my pictures. Almost looked like a clown. Maybe that’s why?! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My personal color setThe best hair color and treatment and conditioners I've ever had color is exactly what I wanted 4 of 5 people found this review helpful. Did you? |