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Custom Color Set
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66,713 Verified Client Reviews |
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Love itChecked out other mail order dye sites and no one provides as much help and shows as many color options. I tell all my gray-hair'd friends to try it! ..lol 0 of 0 people found this review helpful. Did you? |
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Cool DIY ToolThis was my first time using Esalon. I found it on Pinterest and decided to give it a try. My custom Color was Darkest brown with ash. I gave it 4 stars because I still can see room for improvement. But for my first time use, it was so feasible. The neatness and clarity of the products and instructions were 5 stars. They had everything that I needed. Even the things I didn’t think of. I really liked that. I think my base color was too dark for me. It didn’t allow me to differentiate between a regular box dye. The dimension and ashiness that I wanted wasn’t there. It was just a single session base color. I did see a slight dark brown color but not enough that I would recommend spending $20/$25 in comparison to $3 box dye. So the color for me didn’t really excel a regular in-store box dye enough to really recommend it for just a base color. When I used the light kit, it just brought everything together. The light kit did give my hair that red/warm tone that I didn’t want. I really wanted an ashy tone but it didn’t happen. Not that it looks bad, it’s just not what I was going for. So I think adding a cooler toner in the light kit can help with that. My hair does look nice, it’s just different from my original intention. 0 of 0 people found this review helpful. Did you? |
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Too lightColour quality is good and it does look like salon color but it was too light for my hair amd did not suit my skin color.ive got dark cherry red hair and it was light brown and now my hair looks very light and i personaly dont like the color and dont feel like it suits my skn color either. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFarhana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
This isThis is the second time that I have used this product. I ordered dark brown both times and my color turned out very light not dark brown at all.They sent me it the second time at no charge and it still is very light not dark brown at all.So very disappointed in this product .I would not recommend it to anyone. DO NOT BELIEVE. IT DOES NOT WORK. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Good Match, Strong Ammonia SmellThe color was great, but my eyes, nose, and throat have burned from the smell every time I've applied this brand. I'm not in a tiny, unventilated area. It's just not pleasant for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiranda- Thank you for your feedback. We apologize for any discomfort experienced! We're always looking to improve our service and products, and we truly value everything our clients say. We appreciate you reaching out! |
To darkIt was to dark. It made my hair look almost black 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
UnsatisfactoryDid not like this hair dye system at all. Stained my bathtub like crazy, did not change my hair colour whatsoever even though I followed the steps to a tee, and the leave in conditioner I purchased separately is terrible as well, Pantene spilt end remedy does the best job and for a fraction of the price. Better off purchasing a store bought hair dye cause it's cheaper, works way better and will not stain your bathtub. So unhappy...waste of money and time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We apologize that your color turned out differently than you expected and for any staining you experienced during your color application. We appreciate you sharing your feedback, as we are continuously looking for ways to better our products and services. Again, we apologize for any dissatisfaction with your initial color experience. |
too expensive with the shippingcolor was ok but with the shipping the value is not there 0 of 0 people found this review helpful. Did you? |
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Made a lot of mess and mistakesI hesitated to do my hair cause esalon sent me another bottle to do the whole hair. I wished I’d talk to someone before doing this... My hair color got darker... When I applied the first bottle, my hair got really rough like I couldn’t brush off my hair. This led me to make mistake when I applied the second bottle. I usually use brush to apply color to my roots. But I went on with the recommendation from the video by the using the bottle for my second step and it was a huge mistake. My restroom... got stains all over the place. Also permanently too. I spent so much time cleaning and where do I start for the hair... My top part of my hair is lighter and darker in the bottom. I missed couple of gray hair which I never do after covering my gray hair for 5yrs. I was so stressed out about the fact I had to color the whole hair, I literally made mistakes. The good part about the color is that I don’t look too red.. I had a bad experience changing my hair... That’s why I hesitated to color the whole cause I cannot go back once I color them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color!I was nervous to try and actually waited a few weeks. The directions were easy to follow, I did leave it on for 5 minutes less than required. All gray was covered, the shampoo and conditioner were excellent. No brassiness, and it actually matched my original color exactly! This is my new color, thank you, thank you! So....I colored my hair for a second time. Keep in mind, I'm only needing to color my hair every 8 weeks now! By this point, I am having a few grays showing (and I do have stubborn gray). The color lasted for several weeks, and did not begin to lose the shade until a week or two before it was time for me to color again. I'm absolutely amazed by the brilliance of the color. It exactly matches my natural shade! The shine is extraordinary and so soft; if anything my hair actually looks/feels healthier. I'm sure if I used the shampoo every day that comes in the kit my color would not fade in the end. I'm so happy I chose to try eSalon! I hope to never have to use "drug store" brands again! 0 of 0 people found this review helpful. Did you? |