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Custom Color Set
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66,713 Verified Client Reviews |
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ColorColor is still coming out to dark n roots are fading out after 3 shampoo's. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFran - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CANNOT FIND A WAY TO CANCEL REOCCURING ORDERS!@!!!rLKSDLLJKGFASKELVERY IRRATE AND CANNOT FIND A WAY TO CANCEL THE REOCCURING ORDER!!!!!!!!!!!...SO IRRATE...HAD TO REPORT MY CC STOLEN!!!! COULD NOT FIND A PHONE NUMBER OR A PL.ACE TO STOP THE ORDERS!!!IITS TOTAL BULLSHIT AND THEY TRAP THEY INTO THERE SYSTEM AND U CANT GET OUT!@!@@@@@ DONT FALL INTO THE TRAP!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenae - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great product!!Esalon is a great way to get top quality hair color with your own personal colorist! I had a little problem with the color on my end but, it was my fault. Ally, in customer service, diligently worked with me on the phone to correct it! I have all confidence in them to send the correct color. At the best price. And the highest quality product out there! Thank you!!! 20 of 23 people found this review helpful. Did you? |
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Love colorLove this color! 0 of 0 people found this review helpful. Did you? |
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How do they do it?I sent in a picture of my hair color and added a picture of what I would like. My colorist picked the perfect shade the first time. I have never had to adjust it. No more surprises at the local salon. I get the same shade every time! 0 of 0 people found this review helpful. Did you? |
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In love with the colorI am happy with the darker shade. Cannot wait to apply it. 0 of 0 people found this review helpful. Did you? |
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Excellent product and color.I had asked for a lighter color without red tones and it was perfect! Just what I wanted, especially for the summer. I would like to have better gray coverage as the grays seem to pop out in a short amount of time. 0 of 0 people found this review helpful. Did you? |
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Love the colorUnlike store colors, this one is the best one I have ever had. It penetrates deep into the gray hair and your grays don’t show up again the next day. I love esalon because if your not happy with the color they’ll work with you to find the right one. 0 of 0 people found this review helpful. Did you? |
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Right colorMatched perfectly 0 of 0 people found this review helpful. Did you? |
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Great productI have loved the color and it seems to last quite awhile and I like the emails to ensure this is the color I want. Thank you. 0 of 0 people found this review helpful. Did you? |