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Custom Color Set
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66,713 Verified Client Reviews |
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Nicely done!This is a very nice at home hair color. I love the packaging , they have thought of everything, to make the color process seamless. The color itself seems to last for a longer time and the intensity is exceptional. Customer service is very good, so far I am very satisfied. 0 of 0 people found this review helpful. Did you? |
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Salon quality at home!My color was formulated perfectly. It matches my natural color exactly. The kit was super easy to use and the quality was amazing! 0 of 0 people found this review helpful. Did you? |
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The color grayThis is the best company that made me the best color. I get many complaints on it. But the best of all is that it covers my grays 150%. I will always and forever be a customer. Thank you eSalon. 0 of 0 people found this review helpful. Did you? |
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Love itLove my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We're so happy to hear that you're enjoying your custom hair color! We truly value your feedback and look forward to hearing from you again in the future. |
My hair keeps shinning and healthy even after weeks of dying it. The colour doesProduct has not arrived!! 0 of 0 people found this review helpful. Did you? |
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Change colorNothing was wrong but too dark on the soft black. I want highlights and also to Change the color to brown instead of black 0 of 0 people found this review helpful. Did you? |
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Do not like.I tried once, and I hated the color, delivery was too long, and the process was difficult. Never will order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaya - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Extremely brassy and highly unattractiveThe color I received is absolutely awful. The “natural” golden toned dark blond is a hideous, brassy, mustard colored mess. My husband adds that it somehow also has a greenish tint to it. Mustardy-green... perhaps a good fall color for a scarf, but not on my head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamilla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ConfusingWhy don't you try their product accidentally signed up for auto ship before I could even try one I had another one and then two more came and they only come once a month but it comes fast and furious and more often than I can possibly dye my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLoretta - Here at eSalon, we are always striving to create the best products and services possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not like at allIt burned and colored my skin. Got the new package, will send it back unopened. Please credit me and do not send any more. Thank you, Laurie 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |