66,921 Verified Client Reviews |
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Not fire engine redMy hair turned out more maroon than fire engine red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not receive brushThe package did not include the brush application so results were not that great. I also preferred my previous color. I had to redo that this time and did not get the same color. 0 of 0 people found this review helpful. Did you? |
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Great product!I use to use box dye from shoppers and my hair dresser told me about esalon. The first time I used it, it faded a bit (but my hair was going from light to dark). Second time I dyed it, the colour held! Covers grey hair too. Easy to use! Love that it just comes automatically and I don’t need to search shoppers for the same colour everytime 1 of 2 people found this review helpful. Did you? |
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Color“Thank you for the color, it perfectly covered my grays. Most importantly, it didn’t cause any burning on my scalp. You made me feel both beautiful and special. Thank you for your effort.” 1 of 3 people found this review helpful. Did you? |
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Left on too long?The instructions caused my stylist to leave the color on for what I believe is an extra 15 minutes. She paused after the first 15 minutes to work on another customer, left my color on for 15 minutes, then mixed the developer and put the color on for another 15 minutes. I read the instructions to mean NO additional 15 minutes in the middle: 20 minutes for the first bottle, which included 5 minutes to mix the second bottle with its developer, and then immediate application of the second bottle for 15 minutes. My hair looked almost black. Was I right? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We’re truly sorry that your color was too dark. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
AmazingI’d just like to say that I hardly ever leave reviews for anything but I was so impressed with this company that I’ll be ordering forevermore. I don’t dye my hair often, maybe only 2 or 3 times a year, I’m 52 years old and only have grey that needs covering now and again and because of this I opted out the plan and to order when I need. The packaging was so cool and tailored to me personally, it came with all accessories, 2 pairs gloves, shampoo/conditioner, stain removal, stain guard and also a brush for applying. My hair looks amazingly shiny and in great condition and all for an amazing low price. I’m blown away as the colour is an exact match to what I was shown pre purchase. Thank you and I’ll definitely be ordering again. 2 of 3 people found this review helpful. Did you? |
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Would 100% recommendColour was as described and instructions were easy to follow 1 of 2 people found this review helpful. Did you? |
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Excellent colourMy experience with esalon has been amazing, the colour is perfect (thank you Lucia) delivery was quick and I loved all the little extras that were put in with my order. After this I won’t go back to box dyes. 0 of 0 people found this review helpful. Did you? |
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I love itI’ve been using this since Covid and they are always working with me to make sure my color is exactly as I want it. It is so easy and even my salon says that it looks amazing. I’m saving so much money and time. I am so happy! 0 of 0 people found this review helpful. Did you? |
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A little disappointedThe picture shown the color I ordered to be a lot light than it was, it pretty much matched my own natural hair color. Its just turned my hair a slight red color not lighten it at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah N. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |