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Custom Color Set
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66,516 Verified Client Reviews |
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New customerI was sceptical at first, but the smoothness of the color after the hair was dry... excellent... I love it... and the white hair I have (had), perfectly covered. 5 of 6 people found this review helpful. Did you? |
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BrilliantPerfect colour, great presentation. Really happy 2 of 2 people found this review helpful. Did you? |
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Quality is great!Color is right and quality seems to be ok 3 of 4 people found this review helpful. Did you? |
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I asked for an adjustment for the springI asked for an adjustment to my color set and it was absolute perfection! Thank you! 4 of 6 people found this review helpful. Did you? |
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perfectperfect match 2 of 2 people found this review helpful. Did you? |
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Not accurateThe color I got was not accurate to what I had requested (medium copper mahogany). Unfortunately it came out pretty dark and mahogany - no copper tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not covers my greys well.Did not covers my greys well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennifer! I'm sorry to hear the color didn't cover your greys. Please check your emails, we got back to you to help you. |
Didn’t cover grayDidn’t cover my gray and a dull color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great productI was super nervous to try my colour set after being to the hairdresser for years previously. Today I did it and omg very impressed! The colour is lovely and exactly what I asked for. My hair feels soft and it is shiny also. No greys showing at all. Thank you 🙏🏻 4 of 5 people found this review helpful. Did you? |
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Didn’t cover the white hairI expected more coverage. Next day after applying the color, all white hair was showing . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaene - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |