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Custom Color Set
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66,713 Verified Client Reviews |
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Don’t bother for redsEven after working with your team for multiple months, this brand has not been able to formulate a red which doesn’t fade almost immediately, and have a brassy tone to it. So disappointed!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDena - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It washed right out and did not cover my grayIt washed right out and did not cover my gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unsatisfied customerThis hair color is never even, roots always a completely different color, and yes, I followed directions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElsa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour not light brownI recently had my first esalon delivery and requested a light brown. Unfortunately the result is a red/brown with my grey a light orange. As much as this may be customised there are not enough colour swatches to choose from to obtain you desired colour. Although I know the colour can be adjusted in future orders I don't really want to take the chance. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorIt came out exactly like I wanted. 0 of 0 people found this review helpful. Did you? |
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Love the resultsI am so happy that I switched to eSalon. I get consistent results everyone I color. I have gotten so many compliments from both people I know and don't know. It is truly worth every penny. 0 of 0 people found this review helpful. Did you? |
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Love it!I love my color because it doesn’t look like I’ve colored my hair but most of all I love how great my hair feels afterwards. It feels soft and looks shiny. 0 of 0 people found this review helpful. Did you? |
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Easy & money savingI actually love doing my own color. The color of the first one was good, but I had them tweak the next shipment a little & it was exactly what I was looking for. I'm saving $70 each time! 0 of 0 people found this review helpful. Did you? |
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Fabulous color!I am truly happy with the brightness of my hair color - not brassy, not dull. 0 of 0 people found this review helpful. Did you? |
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Nicely done!This is a very nice at home hair color. I love the packaging , they have thought of everything, to make the color process seamless. The color itself seems to last for a longer time and the intensity is exceptional. Customer service is very good, so far I am very satisfied. 0 of 0 people found this review helpful. Did you? |