66,844 Verified Client Reviews |
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Same color.I stated I wasn’t happy with the color the first time, didn’t notice any changes and the same color was sent to me again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- Thank you for reaching out to us here at eSalon! We can confirm that your color was adjusted per your request. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly to further discuss your adjustment and color goals. |
I loved the whole presentation of the product..classy...but..Instead of waiting for my confirmation answer...they sent me the product...it did not give me the all over color I desired...or much gray coverage. They don't give you an option(that ive found) to delete your credit info..they keep it on file...not good... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
sent wrong colorMy color should have been red/brown. I got black. I am not happy. I will not be using you again. It will take forever now for it to grow out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Can’t afford my favorite Colorist anymoreThis product is amazing. My color is perfect, both times I have received shipment. The price is so much better than keeping up at hair salon. Process is easy. 0 of 0 people found this review helpful. Did you? |
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Was great...I love the color and the hold... it was very beautiful 0 of 0 people found this review helpful. Did you? |
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Fab colourGreat results colour is uniform all over hair feels soft 0 of 0 people found this review helpful. Did you? |
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Great company!!Love the products and how everything is losted step by step but what really sold me on this company is their professionalism and when i needed to cancel do to not needing another color they resolved everything and refunded me in less then 2 minutes on the phone. Little things like that makes me appreciate a company more 0 of 0 people found this review helpful. Did you? |
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Love eSalonI've been dying my hair for years and years and this by far is the best dye I've ever used! The color stays brighter longer and I get so many compliments! Customer for life!! I won't use anything else!! 0 of 0 people found this review helpful. Did you? |
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I love it!!I love how the color turned out. It was amazing!! Will never go back to store bought hair dye ever again!! 0 of 0 people found this review helpful. Did you? |
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Would use again!It was nice that you supplied a color for roots and ends separately. I am actually a cosmetologist but I’m all about trying new ways to color my own hair. Sometimes me going to the salon isn’t ideal so the DIY at home works good for me. Due to limited colors and the vibrancy of certain tones I will add color shots in my personalized color for more violet vibrancy. The shampoo and conditioner packets did leave my hair feeling soft which was a bonus. Over all the packaging & the product were nice and I’m still waiting for my hair to dry to see the full end result. Thank you :) 0 of 0 people found this review helpful. Did you? |