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Custom Color Set
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66,844 Verified Client Reviews |
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SatisfiedNice color! 0 of 0 people found this review helpful. Did you? |
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My hair looks and feels amazing!This is my first time using esalon and I’m so impressed! I’ve used color from the local beauty supply store and had mediocre results. But the color I got from esalon is gorgeous and my hair feels amazing. It really does produce salon quality results. I do have to say that this color turned out darker than I expected but I still love it and I was coloring over red. The red is pretty much gone so I’m very happy. Thank you so much esalon!! ❤️❤️ 0 of 0 people found this review helpful. Did you? |
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Exact match and SO soft!Used the color for the first time today and I’m over the moon! My hair feels thicker and is softer than before I dyed it. And the color is an exact match to the sample on my phone! I’m excited to keep experimenting with fun color!!! 0 of 0 people found this review helpful. Did you? |
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Not SatisfiedThe kit arrived and it was amazing. The color seemed perfect and the instructions very clear. I followed the instructions and had no problem. Nine days later the color at my roots is gone and the red tone I asked to help neutralize is back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJen- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Hair colorGood on hair color and ease. Highlighter? Nightmare!! They make it look soooo easy. Just about ruined my shower stall at home after rinsing high lighter. Still scrubbing. Shampoo and conditioner leave my hair feeling heavy. Just never got around to posting a review. I watched video on high lights, et all and know for a fact that person was experienced and had help if needed. Well, we all do not have that luxury. Love ESalon but not believing “ezness” of use. 25 of 29 people found this review helpful. Did you? |
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ReviewThe colors were perfect! The only complaint I have is that my hair texture changed after the color so it needed more moisture or keratin in the conditioner afterwards, but the results were fabulous. I’ll do it again next time 0 of 0 people found this review helpful. Did you? |
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Great! Blonde is back!Covered my gray and I even had multi dimensional tones! Terrific product! 0 of 0 people found this review helpful. Did you? |
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Complete waste of time and moneyDye was supposed to be a coppery/ auburn colour. It’s a slightly darker brown with a reddish tint. Not at all happy and completely pointless purchase. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLeah- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
More gold than ashMy hair is a little softer using this kit, but the color overall was way more golden than I wanted and the kit was over packaged and wasteful. I already have what I need for coloring at home. Maybe put an option for full kit or color and developer only? I understand that you want to protect the content of the package during shipping, but the box could easily be half the size and there's hardly any need for all the plastic anymore, look at what Lush has done! I'm going to cancel and keep trying to find more eco-friendly products out there. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLanny- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. If you'd like to discuss reformulation options, please reach out to us at [email protected] or give us a call to consult with one of licensed colorists. We are always happy to help! |
HorribleThought I would give this a try..... just plain horrible. I could go and purchase my own as I’m cosmetologist. Aveda trained... This is the worst product I have ever used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLarue- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |