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Custom Color Set
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66,689 Verified Client Reviews |
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Almost perfextI’ve ordered this product multiple times. One of the best things about this color is it’s drying power. Even when it fades it looks great! Objectively, the color is not consistent every time. I understand that this is a custom order and it’s hard to achieve that 100% of the time. I’d like to see that change if in the future if possible. Overall I really like the convenience and quality. It’s a live saver. ✨ 0 of 0 people found this review helpful. Did you? |
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Great match, great website for newbie!I had never colored my hair before, but was starting to look washed out with gray hair. The instructions and website were very educational and easy to follow. My daughter said that they matched my hair perfectly and I feel and look younger. I am getting better at brushing the color, but this was the hardest part for me. The 2nd and 3rd time I colored my hair (root touch ups), my hair had a gummy feel to it. I added baking soda to the shampoo once or twice after coloring my hair and this fixed the problem. 0 of 0 people found this review helpful. Did you? |
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Great colourThe colour is great, but it doesn't last on grey hair. It covers well for a week, but then the grey start showing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNelia- Thank you for reaching out to us here at eSalon! We are sorry to hear that the color is not lasting as long as you expected. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to further discuss regrowth and your color needs. We look forward to speaking with you! |
Has anyone really tried this?I wonder if the person who wrote the instructions has actually gone through these steps. The product is more fluid than other hair color products, requiring me to cover every inch of my bathroom to prevent drops of color flying everywhere- walls, the toilet tank, window sill, etc. The packages are impossible to open without a scissors, particularly the small packets Then try it with wet hands. And have you ever tried to put water from the shower into that small bottle? Can't use the sink, because it is covered up to protect the counter and walls from the dye! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Please feel free to reach out to [email protected] if you need any application tips or tricks. Our team is always happy to help. We hope to continue helping you find hair perfection! |
Orange hairhair came out orange!!! Bad results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedCame out darker then wanted. Instead of come a shade or two closer to my natural color it was darker then original color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDavid - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
dark ASH (ASH) blondeSupposed 2 b dark ASH blonde, came out dark strawberry blonde-where's the ash??? customer service said they would help, still waiting. If I wanted red in my hair color I would have bought it OTC. Great coloring, WRONG COLOR. The auto ship is a great idea. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectionI love how the color comes out and my hair doesn’t feel too dry or too oily. One word: Perfection 0 of 0 people found this review helpful. Did you? |
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Lighter colorI wanted a little lighter color and it is perfect! 0 of 0 people found this review helpful. Did you? |
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Great productDoesn't damage your hair, great on white hair, leaves the hair very shiny and healthy looking. 0 of 0 people found this review helpful. Did you? |