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Custom Color Set
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66,934 Verified Client Reviews |
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You got it wrongMy name on the parcel My name on the bottle Only after I had done my hair and it looked too dark did I check and the made for sheet is for someone else!! Mine should have been lightest blonde but now it’s dark blonde/light brown and god forbid if the other girl got mine. I’m fuming. Been a customer for quite a long time but sadly will be cancelling now! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLesley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Yes and noFirst the pros. I loved how it left my hair. It made it feel so soft and healthy. Not dry and brittle or damaged feeling. Cons: My grays were exposing themselves within 2 days and i had followed directions to the T. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEvelin - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I am Very DisappointedI had natural red hair. I wanted to cover a couple of grey hairs that I have and decided to lighter my hair a little while I was at it. I had a very difficult time figuring out how to match my natural color and choose a shade lighter. I did the best that I could. My hair looks terrible now. It was a beautiful shade of red, now it is dark with some red coming through. I don't ever want to use this again and I am stuck with this terrible color in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No purple at allI got this today and dyed it this afternoon. Everything went well. The color looked purple in the bottle, but the result is just brown with no purple tone whatsoever. I've dyed straight purple dye over my brown hair before, without bleach, and have gotten a deep purple tone. This had none. I followed directions exactly. My grays are covered though and maybe my hair is a little darker, but that's all I notice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t work at allI followed every single step, I even had my friend helped me so I could make sure everything got colored, and my hair looks the same. I am disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI love how easy it is to apply and the step by step instructions. The color went on great. 0 of 0 people found this review helpful. Did you? |
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Awesome ColorThe color is so easy to use and looks like you went to the salon. 0 of 0 people found this review helpful. Did you? |
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LOVE IT! Everything I need to color my hair delivered right to my door!I love the color created for me! I really like how everything delivers right to my door. They even include gloves and hair color wipes for clean up! 0 of 0 people found this review helpful. Did you? |
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The Best EverI truly love ESalon. Their product covers all my gray. That alone is a miracle! The color lasts at least 7-8 weeks to boot. The instructions are easy to follow! I would highly recommend ESalon! They are fabulous!!! 0 of 0 people found this review helpful. Did you? |
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Best hair dye everI have tried so many dyes over the years only resulting in quick fade or incorrect color. Found esalon and I am hooked. It's been a month and my color is still perfect. Changing my color up some this time. It's awesome how they can make changes and do so your hair all blends. 0 of 0 people found this review helpful. Did you? |