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Custom Color Set
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66,818 Verified Client Reviews |
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I haven't used my color yet.My hair grows very slowly. I haven't colored my hair yet 0 of 0 people found this review helpful. Did you? |
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Very HappyAlthough the new color isn't exactly what I wanted, I am very happy with it. I appreciate your changing it for me. 0 of 0 people found this review helpful. Did you? |
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I love the color, but...My hair did not come out the color I expected. It's much darker. However!! I actually like the color it came out. I'm definitely keeping it for a bit. Can you do this alone? Yes. You can definitely color on your own. Does help make it even easier? Yes. Will I be keeping my custom color? Yes, but eventually I will need to get the color lifted or something because I wanted a lighter color than what I received. 0 of 0 people found this review helpful. Did you? |
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Want to go lighterI really like my color .But it's kind of hard to do yourself , when you have long hair . Now I would like to go lighter . I really love eSalon , 0 of 0 people found this review helpful. Did you? |
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Didnt work on my colored hairIt died my roots but wouldnt color my already colord hair. And turned the blond in my hair green 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCasandra - We’re sorry that you were unhappy with you color results. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Still haven’t gotten what I want for color...My hair tends to get brassy easily. I followed directions exactly as it states and even though I told them the first time and for a re-formulation, hair still looks redder and brassier than I would like. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
ColourNot impressed. My hair has gone really dark. Supposed to be copper blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
a little darkerLike a little darker color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you. We have also added a credit for one complimentary hair color order, per our Satisfaction Guarantee. |
DisappointedIt was easy and efficient. The instructions we're clear and the product easy to apply but it was not the colori was looking for our described. It has already begun to have the faded look when i just applied it a week ago. So i am disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMollie - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
I would give less stars if I couldI got 2 bottles of color one for the roots and one for the ends I got 3 sections of hair riot colored and small part of 4th and ran out of color. I was expecting it to be a darker copper then what it is. I said I have long thick hair so I would think they should know that requires more color. Disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrista - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |