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Custom Color Set
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66,689 Verified Client Reviews |
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Not enough AshMy hair comes out orange if there is not enough Ash to it. That is what happened this time. Too much orange in my hair. I colored it over a week ago and it is still orangy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbi- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was not I was toldWas so dark. Took a lot of washing out to lighten and now grays are showing. I sent theee pics and last one is a very light color blonder. I want that 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Why did product change??I’ve been a customer for 9 mos. Loved it up until the last two colors. The first time, it was very difficult to wash out of hair. Felt like a handful of Vaseline was left on my scalp and hair. Rinsed and rinsed but had same feeling. About two weeks passed when hair finally felt normal again. The next coloring, I dreaded because of the gummy Vaseline feeling. I made sure to follow directions exactly thinking I had done a step wrong. I had no issues with coloring the first six mos. Same results on this coloring also. Tried different shampoos and was trying to rinse out the feeling for 30 mins. That feeling was still there. I have put off doing the next coloring as it’s just the worst feeling to have in your hair. I did call Cust Svc and they were nice and said to add baking soda when rinsing. I will do this color one more time and add the baking soda. Pretty sure I’m canceling my membership :| I love the color but that feeling!!!! What’s changed!!?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just right!I like this color much better. 0 of 0 people found this review helpful. Did you? |
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LoveLove it for summer 0 of 0 people found this review helpful. Did you? |
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Love the tailored approach.Esalon is my first ever attempt to colour my hair myself and I am impressed. 0 of 0 people found this review helpful. Did you? |
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Wow!Love the shine and deep color. Feel 10 years younger! 0 of 0 people found this review helpful. Did you? |
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Excellent!Thanks to Hannah's patience and perseverance, I have a color I love. It's also very easy to apply! 0 of 0 people found this review helpful. Did you? |
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Good product.The color is great and looks much better than most box colors. Directions are easy to follow. The product is a little difficult to wash out. Usually takes me 2 or 3 washes to get rid of the rubbery feel. 0 of 0 people found this review helpful. Did you? |
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BEST COLOR EVER!I usually use store bought hair color. I found esalon through instagram and Facebook. I decided to give it a shot! My hair is originally very dark brown almost black with a little red showing through in the sunlight. The last 6/8 months I put Carmel Hi-lights in it and grew tired of them very quickly. I am getting married in a few months and don’t have the funds to visit A salon to go back to my original color. Which brings me to the reason I am writing this review! I received my package very quickly as soon as I got it in the mail I ran inside and started the process which was very easy ! 20 minutes later and I am back to my original hair color! I was very nervous because of the blonde in my hair. I was worried it wouldn’t be what I thought I wanted. And I was wrong! I would recommend esalon to anyone wanting an amazing DIY salon quality hair color! 💖 0 of 0 people found this review helpful. Did you? |