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Custom Color Set
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66,689 Verified Client Reviews |
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More gold than ashMy hair is a little softer using this kit, but the color overall was way more golden than I wanted and the kit was over packaged and wasteful. I already have what I need for coloring at home. Maybe put an option for full kit or color and developer only? I understand that you want to protect the content of the package during shipping, but the box could easily be half the size and there's hardly any need for all the plastic anymore, look at what Lush has done! I'm going to cancel and keep trying to find more eco-friendly products out there. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLanny- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. If you'd like to discuss reformulation options, please reach out to us at [email protected] or give us a call to consult with one of licensed colorists. We are always happy to help! |
HorribleThought I would give this a try..... just plain horrible. I could go and purchase my own as I’m cosmetologist. Aveda trained... This is the worst product I have ever used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLarue- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good resultsEasy to use and nice colour. 0 of 0 people found this review helpful. Did you? |
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Strands aboveI was very impressed with the whole packaging of the items sent and the quality of the items. The directions were very easy to follow and the product worked well. I loved the shampoo and conditioner. It was all strands above my expectations! 0 of 0 people found this review helpful. Did you? |
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WOWThis is an intense colouring system, but so so worth it! I loved every single product in my first box. The smell of the dye is a little hard to handle. I was worried it was going to be a bland color, its not!!! I went with a dark brown/red and im absolutely in love with this color. IT COVERED ALL THE GREYS!!!! I feel and look 10 years younger! ESALON FOR THE WIN!!! 0 of 0 people found this review helpful. Did you? |
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ExcellentLove my custom color. It's perfect!! 0 of 0 people found this review helpful. Did you? |
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PerfectThe color looked like it was performed in a salon. I have been very impressed with the quality. After making changes to the original color, my colorist resounded by changing it to make it closer to my natural hair color. Having naturally dark hair, I worried it would look too one dimensional or too black. I was happy to see that it looks multi-dimensional and natural, as it would if I had it dyed in a salon. I did elect to later order hi lights and the color was perfect but my technique isn’t. The instructions for hi light weren’t as clear & easy to follow for hi lighting as they were for dying hair. I would like them to provide greater detail on hi lighting hair. For instance, give a couple of closeups when dividing the hair into separate sections. The picture isn’t clear. I can’t exactly see what part of the hair is left down in the back and where the middle section starts and ends. Also, knowing how much color to keep on the brush and instead of showing a drawing, I would appreciate seeing a real picture of the brush with color on it as it is supposed to look when applying it to the hair. I watched the video provided on the website and it didn’t really help or answer all my questions. I usually do my hair in the evening so it would have been too late to call for questions. Other than this, my experience has been great! I would recommend it to anyone interested who has the patience to do their own work. For instance, I wouldn’t ever recommend this to my mom because she would probably not have patience to read all the way through the instructions and take her time doing it, especially the first time, which means she would likely do a terrible job of it. The color and technique is very forgiving for amateur hands like myself and as long as I follow the dying instructions as best as I can, I have had great results. 0 of 0 people found this review helpful. Did you? |
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UpsettingIt isn't at all the color I expected. I was trying to attain my original color and what I got was a dull mahogany/pink. It has no shine or luster at all and it is a brassy pinkish red. It doesn't look like me at all and my coloring doesn't match my new hair. I am trying to work with a colorist to correct the problem. They are very open to trying to help me correct this, I just hope it doesn't ruin my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not take! My roots are a noticeably different shade!Extremely disappointed. My hair looks almost exactly like my natural hair color while the rest is the color provided in my last box. I followed instructions to the letter and enlisted help. I have an activity on Monday and my hair is a hot mess. Please cancel my subscription. Turned out more expensive, not at all cost effective for me. Now that I will have to visit a salon to correct it. Completely dissatisfied with the turn out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYeli- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough AshMy hair comes out orange if there is not enough Ash to it. That is what happened this time. Too much orange in my hair. I colored it over a week ago and it is still orangy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbi- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |