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Custom Color Set
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66,925 Verified Client Reviews |
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Infinitely tweakableI decided to try eSalon after deciding my natural silver wasn't working for me ... I've been impressed with how well this formula covers Gray, but I was even more impressed when I requested a slight change to my color (my original strawberry was looking a little pink in some light, so I requested a slightly deeper shade of red). Highly recommend for anyone who wants salon quality results. 1 of 1 people found this review helpful. Did you? |
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Extreme Hair LossI’ve colored my hair all my life, but the last couple years only had highlights done twice and used a toner. I have never experienced hair loss like this immediately after coloring my hair. It’s devastating!!! Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSoozy - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Nice but I still have grey bleed throughMade my hair fuller and shiny. 2 of 2 people found this review helpful. Did you? |
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Great productThis is my 2nd try at this product. My first try didn’t cover my roots (my fault I asked for a formula to light). They shipped me out a darker formula and it worked great! Very pleased with product and customer service! 0 of 0 people found this review helpful. Did you? |
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Love the new colorThanks so much for reformulatting my custom color. I was nervous to try without seeing a sample, however I love the new color. 0 of 0 people found this review helpful. Did you? |
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Loooove!!This color is AMAZING! You nailed it once again. Thank you so much! ❤️ 0 of 0 people found this review helpful. Did you? |
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Not impressedThe color was a lot darker and less vibrant than what I chose and was looking for. It made my hair super dry ( way more than the otc color I typically use. ) I ran out of the end color and had to run the root color way lower than my root line and I still ran out of color. I ended up adding a little water to my head to stretch it out some. It was close. I know I have a lot more hair than most people, it usually takes my three boxes of otc dye to cover my head. But unfortunately with this I had no backup. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn’t get a good coverageI got my husband to help me cover all my roots. Unfortunately the coverage on my front greys didn’t occur very well & the coverage I did get didn’t last long. A disappointing result on this occasion. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Shazia! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just contacted you to help you further. |
Awful3 color changes and my hair looks awful. I will be canceling my account. My roots are extra brassy red/orange and zero coverage. Absolutely disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeslie - We truly appreciate your feedback and apologize for any disappointment. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!!Extremely happy with this beautiful color! My grays are stubborn, this product hid them well. I appreciate you.😊 0 of 0 people found this review helpful. Did you? |