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Custom Color Set
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66,689 Verified Client Reviews |
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a little darkerLike a little darker color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you. We have also added a credit for one complimentary hair color order, per our Satisfaction Guarantee. |
DisappointedIt was easy and efficient. The instructions we're clear and the product easy to apply but it was not the colori was looking for our described. It has already begun to have the faded look when i just applied it a week ago. So i am disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMollie - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
I would give less stars if I couldI got 2 bottles of color one for the roots and one for the ends I got 3 sections of hair riot colored and small part of 4th and ran out of color. I was expecting it to be a darker copper then what it is. I said I have long thick hair so I would think they should know that requires more color. Disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrista - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I am devastated.I have medium/dark brown hair with red undertones and I like to color it a brighter red. I selected a dark brown/red/ burgundy as my new color, and sent a picture which is recommended. I also advised that I was looking for intense color. After coloring with E-salon, my hair is dark dark dark brown now.....AT BEST! I think it looks black. I hate it. My hair is dry and miserable looking. I followed directions to a T, and read all the reviews. I had so much hope, but my hair is dry and almost black and has no detectable red tones to it...HUGE let down. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair colorI really enjoy this product and hair color. 0 of 0 people found this review helpful. Did you? |
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Nice ColorI was very happy with the color and how long it lasted! Looking forward to the next time! 0 of 0 people found this review helpful. Did you? |
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ColorLove the color from my last order... 0 of 0 people found this review helpful. Did you? |
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Best ever home hair color!!This product is amazing....love it! 0 of 0 people found this review helpful. Did you? |
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Great!Love the color, loved the easy process, and I look forward to continued great service from the team at eSalo 0 of 0 people found this review helpful. Did you? |
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AwesomePerfect match for me, my stylist was on point with just a photo, amazing, fast delivery great customer service. 0 of 0 people found this review helpful. Did you? |