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Custom Color Set
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66,689 Verified Client Reviews |
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🤗🤗🥰😁I could not be happier with my hair color! I never have to go to a salon for color again! My hair feels so amazing! 0 of 0 people found this review helpful. Did you? |
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Waxy Gross FeelingAfter several experiences with a gross oily/waxy residue all over my hair and having to literally spend all evening washing and rewashing my hair and really scrubbing my scalp I've given up on esalon. I reached out to support several orders ago and was basically told that this can happen sometimes, but I've never had it happen with boxed hair color and it hadn't happened for the first few years of using esalon. I still have one set of esalon hair color at home, but after last night I'll be trashing it, for the first time in years I bought a boxed color and it rinsed out easy and sludge-free. It was so much of a relief. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
A little too darkThe first set of coloring was fabulous and I loved the color. But the most recent one made everything "darker" - as the same level of color was used for the 2 bottle formulation. It made everything a bit too dark. it lightened the root - but made everything else darker. I hope we can correct this in the next shipment. 0 of 0 people found this review helpful. Did you? |
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Nice colorI had my husband do my hair which I do roots only. But unfortunately for me he missed so much of my gray around my face I can’t wait to get next months 0 of 0 people found this review helpful. Did you? |
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About my last order receivedI was very unhappy with my last order I received. My hair is a very dark brown and should be a light medium brown with gold in it and there is no gold at all!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
So much BREAKAGE!Would not recommend. The only reason I’m giving it two stars is because the coverage was good. There was so much breakage I was worried I was going to have to cut it all off. Thank goodness my hair is thicker. My hair was very healthy, I had only highlighted it twice, and wanted to go back to my natural color so I ordered this set. Followed the directions completely. Then when I messaged in to them about it, all they recommended to me was a hair mask! From them, that I would have to purchase! No thanks, save your money, guys. Go elsewhere. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect matchI just used my first order of dark golden blonde. Perfect match to my natural color and the drug store color I have been using but richer. 0 of 0 people found this review helpful. Did you? |
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Haven’t used 2nd order as yetWill write a review after having used it. The first order went VERY WELL!! Back to natural color for first time in YEARS! Thank you Thank you Thank you 0 of 0 people found this review helpful. Did you? |
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So happyI normally never give any reviews. I will tell you this is the best hair color I have ever used. I have used a lot of home colors where the color just fades out in a week or eventually turns your hair an orange color. I have been using this product for about a year now and don’t ever plan on getting my hair colored again in a salon for over $150. Thank you Sarah my colorist! 0 of 0 people found this review helpful. Did you? |
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Love colorColor has been the best color match I have ever used 0 of 0 people found this review helpful. Did you? |