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Custom Color Set
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66,689 Verified Client Reviews |
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ColorToo much red color 0 of 0 people found this review helpful. Did you? |
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Color is always too darkMy color always looks painfully dark for the first week- and then starts to look better after several washes and sunshine: More like my natural color. It tends to be a bit flat and lacks shine. I’ve added a personal keratin treatment to help with the flatness. I suspended orders indefinitely because I don’t like the extreme darkness the first week and spend most of my time with a baseball cap on, and that doesn’t work well for professionalism. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - Thank you for your feedback. We are so sorry to hear that we haven’t got it just right with your color. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
Got the wrong colorI’d ordered rose gold and got dark brown. I would like a replacement please. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
horriblethought i cancelled mu future orders-got one to day. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuellen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
New formulaLove the new formula, no more thick or sticky feeling once your have rinsed, shampooed and conditioned. No change to the colour, so perfect this time around! 0 of 0 people found this review helpful. Did you? |
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Love itI love the color and how it is so easy to tweak it!! 0 of 0 people found this review helpful. Did you? |
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The color matches what I get at the salonI’ve been pleased with the esalon service. Even though I do miss the pampering at the salon, my hair looks great for a fraction of the cost. 0 of 0 people found this review helpful. Did you? |
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GreatLoved it thanks 0 of 0 people found this review helpful. Did you? |
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Very Pleased!I was surprised at the color I received. It was almost perfect so I had the salon expert tweak it a bit. Now I look 10 years younger. My beautician did the color for me and she thought it was very good quality! 0 of 0 people found this review helpful. Did you? |
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Color perfectionThe color is exactly what I was wanting and lasts a really long time. I've had the color with recoloring for 10 weeks now and it still looks good. 0 of 0 people found this review helpful. Did you? |