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Custom Color Set
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67,076 Verified Client Reviews |
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It burnsI think this formulae is too strong for my skin. It burned my skull after I applied it. And also I found I lost a lot more hair afterwards. I ordered two orders after my first application of this. I didn’t notice the loss of hair until later. Now I got the two orders but I don’t think I will use them. Not sure if I could still return them. I prefer the first formulae I had now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Applicator bottle changedThe bottle no longer has a cap, you have to cut it. It's much harder (and messier) to control how much comes out and also feel rough on the scalp. Please change back to the old version. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're truly sorry that the bottle did not have a cap. We have reached out to you via email to see what we can do about remedying this situation, please keep an eye on your inbox for more details. |
Fantastic resultsUnbelievably great result. I was apprehensive about colouring my grey roots at home but my regular hairdresser has moved away. The instructions were easy to follow and the products easy to use. I’m really happy with my hair. The colour and condition are perfect. 2 of 2 people found this review helpful. Did you? |
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ColorEven better than when I went to salon and paid a fortune it last longer and hair is in great condition 1 of 1 people found this review helpful. Did you? |
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Perfect colourI am so pleased with my new hair colour. Just what I have tried to achieve for years. Will definitely order this shade again. Thank you. 0 of 0 people found this review helpful. Did you? |
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Just rightI've tweaked the colour twice now with no problems at all. My latest colour is perfect for me. My hair feels healthy and alive 0 of 0 people found this review helpful. Did you? |
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i have cancelled my subscriptionhave cancelled subscription it’s too expensive and doesn’t even cover grey hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Shaheen! We are sorry to hear that your color hasn't covered your greys. Please check your email, we got back to you to help you further. |
Arrived damagedArrived damaged. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorissa - Thank you for reaching out! We have reached out to you via email to discuss this matter further and remedying this situation. Keep an eye on your inbox for more details. |
Game changerHair colour is beautiful. Hair feels soft and silky. Did feel tacky when dying but follow instructions and absolutely amazed with results. As a user of store bought colours I have to say I’m definitely converted and will be using esalon from now on. Products arrive beautifully packaged and personalised. Definitely worth every penny and the colouring cape is a must have. Really good quality and dosent get in the way when washing hair 10 of 10 people found this review helpful. Did you? |
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Love the colour!I love the way the colour adds dimension to my hair. It’s not boring and flat, there’s depth and colour. I got the ammonia free, so it’s he colour does fade. I might try it with, next time so that it lasts longer. 4 of 4 people found this review helpful. Did you? |