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Custom Color Set
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66,689 Verified Client Reviews |
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My color is greatIt actually lasts a lot longer than I expected it too. 0 of 0 people found this review helpful. Did you? |
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Almost rightThe instructions for applying the color is spot on. The color does actually cover the grays better than over the counter hair color. So far, so good... 0 of 0 people found this review helpful. Did you? |
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LOVE ITI recommend this product...love the color and how long it lasts. Covers my gray hair perfectly. I will be definitely purchasing this product again. 0 of 0 people found this review helpful. Did you? |
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PerfectThis color turned out perfect 0 of 0 people found this review helpful. Did you? |
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ShockedAfter coloring my hair with the esalons color I was totally shocked at the amazing results my girlfriend commented at once about how great my hair looked and how it looked like it had been done in the salon. 0 of 0 people found this review helpful. Did you? |
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My colorI really love my color, I'm amazed at how long it's lasting. I don't have a bunch of grey roots like I would with store bought color. 0 of 0 people found this review helpful. Did you? |
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Doing .....Color seems to be holding its own considering the summer sun. If any adjustments need to be made it will be AFTER September. But for now so far so good 0 of 0 people found this review helpful. Did you? |
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Extremely dry, brassyI’ve been use eSalon for over 2 years and have always been satisfied. I’ve noticed the last two times I’ve dyed my hair how dry and brassy it becomes. I dyed my hair almost a week after I received my last shipment. I noticed right away my hair was really dry. 4 weeks later and it’s really brassy red. I’m normally very satisfied with my hair color but my hair feels like straw and I’m not using anything different on my hair to make it so. I’ve even tried a hair mask and it’s still very brittle. 7 of 9 people found this review helpful. Did you? |
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Response From Our ExpertsChrissie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
grey hairi HAVE VERY FEW GREY HAIR AND THE PRODUCT DID NOT COVER THEM AT ALL. WANT TO CANCEL SUBSCRIPTION 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaira - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Terrible grey coverageOn my last two orders the colour has been so disappointing the root coverage was terrible I go for dark brown but it turned out orange... so much so I’ve cancelled future orders... VERY DISAPPOINTED 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |