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Custom Color Set
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66,655 Verified Client Reviews |
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Not happy unfortunatelyI used to love getting my shipment from eSalon but after tweaking my order 3 times I am basically back where we started. My hair is darker with a bit of purple that is absolutely not what I had hoped for. After chatting with my my stylist I had thought that we were on the same page but unfortunately I don’t see results 😓 hoping my next round will fix it 2 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsAmelie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Somewhat disappointed.I was much more satisfied with my results after applying the products sent in my second shipment. This most recent purchased almost seemed to not hold. I didn't really notice a difference in my new growth after applying the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
quantityAs I have long hair and I had a change of colour to my order, I was expecting two bottles as there was in my first order especially as I had changed. I don’t feel like as if my hair had the full coverage! My friend commented that it was different colours! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is naturally blonde but has gray coming thruMy hair is naturally blonde and has had some highlights added to bright it up but now I have gray at (62) so I’d like to blend that in to look more natural. Do I do that by doing roots only or one color then highlights? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback. We have reached out to you via email to see what we can do to help. We hope to continue helping you find hair perfection! |
Good colorI love how my custom color leaves my hair. For the money it is worth it. 0 of 0 people found this review helpful. Did you? |
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Color adjustmentLoved my color I had but wanted to go just a little lighter and E salon did there magic and I love it!!! Thanks guys! 0 of 0 people found this review helpful. Did you? |
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AwesomeLove e salon! Color is great, getting lots of compliments! Love the price, and now I can buy other amazing products they offer! Customer service is fantastic! Don't be afraid to try esalon they are great, you won't regret it! 0 of 0 people found this review helpful. Did you? |
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Happy Customer!!!Fast shipping! Love the product!! Thank you eSalon!!! 0 of 0 people found this review helpful. Did you? |
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Love the Colour!!I love the darker tones! Thank you 0 of 0 people found this review helpful. Did you? |
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Natural looking color, highlights in one bottleThis is a great product. I used to get highlights and lowlights to color my graying hair. Don't know how but this stuff adds variations in color and looks really natural. My hair looks and feels great. SOO much better than going to a hairdresser, sitting there for hours and paying $$$$$. Love it! 0 of 0 people found this review helpful. Did you? |