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Color Set
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66,925 Verificado Comentarios de clientes |
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It didn’t color my grey at all.I don’t really like this right now. It dodn’t color my grey at all. Going to let it dry and see how it looks but not sure if I will keep the subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please reach out to us at [email protected] as your email is encrypted and you will not receive correspondence from us. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair fell outMy hair is now coming out in clumps. It’s a nightmare. And my scalp has itched for the past week. :( 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Alexis, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Beautiful colour!This is such a beautiful colour!! It’s not a block colour, it’s got so many different shades to it. Making it look natural and so healthy. Thank you Lucia for my colour ❤️ 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThis was the color I was looking for.. It was perfect.. I think my stylist couldn't have been picked any better.. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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The paint is greatI really like the colour at the roots, on the lengths I unfortunately don't quite like it, a pink shade, but I will still continue to buy this product because I like the colour and quality of the dye. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leider nicht wie erwartetFür dunkel blond bin ich rot blond bin enttäuscht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirgit K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
not the colour I wantedRequested a copper tone and ended up with purple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Emily! We are sorry to hear your color didn't turn out the way you wanted. Please check your emails, we got back to you to help you further. |
TopAlles super. Farbton passt zu 100%. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Super zufriedenFarbe ist etwas dunkler als erwartet aber nicht schlecht und keine grauen Haare mehr zu sehen. Bin sehr zufrieden, ist immer noch günstiger als beim Friseur. Anwendung hat auch gut geklappt. Werde hier wieder bestellen. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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E salonMore than satisfied Grey coverage excellent Easy to use Brilliant customer service 1 de 1 personas encontraron este comentario útil. ¿Y tú? |