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Custom Color Set
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66,689 Verified Client Reviews |
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Great color for my hair!The color is wonderful. I’m glad I did a full color before just doing the roots. I’m hoping that the color hides my grays for 4-5 weeks. I’ll know in a few weeks. 0 of 0 people found this review helpful. Did you? |
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Great CoverageI love the coverage provided by this product. It was a little too dark but that was my fault in providing the exact color needed which is difficult to do and not the fault of e-Salon. I have requested a change in the color but have not used the new color yet as this color is holding so well. 0 of 0 people found this review helpful. Did you? |
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Not bad, not greatit came out as expected, there was a hiccup with the first order so had to wait for them to ship a new one. The color is good, not sure it’s any better or worse then just buy a box at store. But it was worth a try! 0 of 0 people found this review helpful. Did you? |
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What I like about it, it comes on time.Maybe after this time I’ll be able to give a better review. I do like the color it doesn’t burn my scalp. 0 of 0 people found this review helpful. Did you? |
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CancelPlease cancel these shipments until further notice. I am beginning chemotherapy and will notify you when to resume. Thank you. 0 of 0 people found this review helpful. Did you? |
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Not the color I wantedThis is my second time using eSalon. First time was great, the color that I got was a little darker than the color I wanted but I still liked it. Second time, I thought I was going to get the same color because I didn't change anything, but I got a totally different color, it is more like a light brown. It is not red nor copper. I really do not like to complain but I've been working on my red hair for almost a year, I was trying to make it lighter not darker. 4 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Resistant grayI absolutely love my color and the way my hair feels, however, I have spots of gray hairs where the color just won’t take. I’m thinking of canceling my subscription because it wouldn’t be worth it to have to keep retouching those spots. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair 2 different colorsI got my order tonight and I was so excited. I enlisted the help of a friend and we followed the instructions to a T. The first application to my roots didn't change the shade of my hair at all. The second application made the rest of my hair quite red. I am extremely disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not receive productI did not receive a product last month. I see you charged me but I told you to cancel and did not provide a change of address because I did not expect to receive anything from you. Where is order if I was charged? I am not at the address you have on file and nothing has been forwarded by post office. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShari - We're truly sorry that the custom color set did not arrive. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
From gray to a great blondeEasy and shiny and healthy looking, tried going gray and disliked it. I reached out to eSalon as I have for years and ordered a color and sent photo and my color specialist mixed the a beautiful color. Where I had gray looks like I have highlights. Thank You eSalon and my color pro 👏🤩🌹💌 0 of 0 people found this review helpful. Did you? |