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Custom Color Set
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66,655 Verified Client Reviews |
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too darkcolor is to dark and alittle too green ashy instead of violet. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Doesn’t cover greys as promisedHair dye is useless for grey coverage on black hair. Customer service no use either. Will stick to usual shop bought dye at half the price in future. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I was hoping forI'm a natural medium blonde. The picture I sent showed it. I wanted to blend my roots better. My roots turned out red. I followed the wash through instructions and the rest of the color was darker but the reddish hue was not good. I stripped some of the color with clarifying shampoo and vitamin C. It is still reddish but better. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ammonia baseI like the color results but the ammonia contect int he product is to heavy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaisy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Rich color and grey hair no more!All your questions answered and your best interests in mind. A personal hair color expert took her time to make sure I was getting the color I wanted and tweaked my custom color each time till I was happy. eSalon emails me before they ship my color to double check I receive exactly what I want. I’ve never been as pleased AND have saved tons of money. 3 of 3 people found this review helpful. Did you? |
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Gentle Hair Color with Lasting resultsI have been using eSalon hair color products for over 2yrs now. The hair coloring product, has good, lasting coverage and my hair is silky immediately. Not dried out. If you begin to have issues with grey coverage, you can work with eSalon to ajust next order. Extremely pleased. 0 of 0 people found this review helpful. Did you? |
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LOVE MY CUSTOM COLOR SET!I have been with eSalon several years and have not been disappointed with the color. Leaves my hair shiny and hair color vibrant. I've tried store bought colors but eSalon has everything conveniently packaged, is easy to apply, and less messy. 0 of 0 people found this review helpful. Did you? |
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Amazing colorThey know how to get your color right. Everything is tailored just right for you. 0 of 0 people found this review helpful. Did you? |
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Easy to doColor came out perfect. 0 of 0 people found this review helpful. Did you? |
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Great gray coverageI have short 4c hair. This color lasts longer than any at home color. I cowash daily and shampoo frequently and I do not experience much fading or wash out. 0 of 0 people found this review helpful. Did you? |