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Custom Color Set
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66,925 Verified Client Reviews |
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Perfect !!Im very happy with the new color shade that was sent to me! Thank you!! 0 of 1 people found this review helpful. Did you? |
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Horrible ColorPaused my subscription for a year or so and came back. Color still does not take and is nothing like the samples. Wasted my time yet again, box dye from the pharmacy is honestly better than this. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nothing special and left my hair dryI cancelled my plan 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very happy with the colorI am very happy with the color. It is nice to have a consistent color and the ease of shipment. 0 of 0 people found this review helpful. Did you? |
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LoveReally love this colour 1 of 1 people found this review helpful. Did you? |
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Better gray coverageThe new formula covered my grays very well but the overall color is darker than the last formula. I like the coverage and my hair feels very soft but I think I'd like it a little lighter. I have to wait to see if the color stays on my grays, 1 of 1 people found this review helpful. Did you? |
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No thanks!I got my box and was so excited! I read everything and did just as instructed to do. I liked the color ok. But two weeks later the color is fading on everything. Every shampoo, next morning, or sweating, causes pink to fade on things. My pillowcase is stained after two weeks from the time I colored it. The color keeps fading and ruining things with a pink color from my hair! I have never had this happen. So, I'm not in any hurry to use this brand again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKatya - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Disappointed.I am disappointed with the color this time. I had used a medium brown and had some mohogany blended, expecting I'd get a slight red peeking through. My selections led me to choosing another feature in the color, one of which was ash. Since I didn't want any of the other options offered, I felt I had no real choice. And as I suspected at the time, the color came out an ashy-brown, no red, slight or otherwise, just drab-brown. What is mohagany anyway, if not a reddish-brown? I guess I need more help choosing from the options offered. Next time. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Easy to use. Faded well. Too dark for me though!Made my hair look black. I don’t mind the color when it fades though. 4 of 6 people found this review helpful. Did you? |
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Love the ease of coloring!I love how easy it is to color my hair now. It is nice being able to change my color when I am bored as well. I don’t worry about getting a color that might not look good since a licensed hair dresser is analyzing my hair to give me the best result. I love how well they color match my hair as well if I go get it done at a salon. I can easily touch up my roots! 1 of 1 people found this review helpful. Did you? |