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Custom Color Set
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66,689 Verified Client Reviews |
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Color stayed InMy hair would not hold a color, so I gave up and had to live with my gray hair. I no longer have to do that because my color took beautiful and it is staying in. 0 of 0 people found this review helpful. Did you? |
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Perfect color match!Another successful home color experience! #madetoorderhaircolor#eSalon#nomoregrayroots 0 of 0 people found this review helpful. Did you? |
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Great colorDoes not hurt my hair but gives great gray coverage. Beautiful hues in the color also. 0 of 0 people found this review helpful. Did you? |
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Too darkI asked for a copper red and now I'm a dark brown red second color fail 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Not as good as I was hopingUnfortunately, my White hairs turned very light Brown (on dark Brown hairs) and There is no violet even a reflect. The test of my hairs are still the colour I had previously, maybe more Silky with the shampoo and conditionner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaetitia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
IT TURNED MY HAIR ORANGE, THE PRODUCT DOESNT LAST SO AT LEAST IT FADED IN 3 WKSDONT DO IT! DONT BE TEMPTED!! This product turned my hair orange. I am not kidding, my neighbor's 9 year old daughter said " Aunt Karen, why did you dye your hair orange?"----Out of the mouths of babes. I don't know what tempted me to stray away for Loreal after ten years but don't make the same mistake I did. When I wrote the company they gave no refund, no helpful hints, they just agreed to discontinued the regular repeat orders!! I washed my hair once to twice a day for 19 days and it had faded significantly. But man did I lose the hair. I would estimate my hair is at least 50% thinner than before I used this product. Fortunately I was able to use my Loreal again and my hair is back to normal. (color wise not thickness)! NO SPECIAL COLORIST just for me, NO REFUND, NO EMPATHY, NO HELP FROM THIS COMPANY. They could not have cared less when I wrote them! AGAIN PLEASE DONT BE TEMPTED TO TRY or you will CRY like I did for several days. Worst part, I had just started a new job!!!!! UGHHHHH 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Not satisfiedI was excited to try this product but I was sadly disappointed. The product dried my hair out something horrible. The colour I was expecting to see when my hair dried wasn't there either. Over all I am far from happy and satisfied. I have been more satisfied with drug store brands. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah-Ann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My new colorI definitely have found a new color! My color is not turning brassy as it has with other products (the same stylist for 20 years and Madison Reed). I highly recommend to send in a photo so the colorist can determine the best color for your skin tone. Thanks, Sarah K. 0 of 0 people found this review helpful. Did you? |
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Great product love the extra care!My name on things, the quality gloves and professional brush...love love love! 0 of 0 people found this review helpful. Did you? |
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Love my color!I couldn't be any happier with my new color! I've been trying to get back to my original real color and finally found it with eSalon! Thank you! Thank you! Thank you! 0 of 0 people found this review helpful. Did you? |