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Custom Color Set
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66,689 Verified Client Reviews |
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No where near what I pickedI was going for copper from white. While I understand this isn't easy, my hair is horrible. It came out almost pink and fried to heck. I had pretty healthy hair for it to be white, I take very good care of it since I do bleach it often. I only bleach my roots and tone the rest but I make sure to keep oils on it, use paraben and sulfate free shampoo, all that good stuff. After washing the color out I expected soft hair, as it usually is after I tone it, but my hair was coarse and the ends are horribly damaged. Everyone liked the color even though it was nothing I'd ever seen but after a week of putting oils on it and only three washes with the paraben free shampoo the color has faded and left my hair looking like a Georgia clay dirt road. No shine, just dull, muddy looking hair. I have to go pay someone to chop my hair off and fix the color now. I do not recommend this product at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrystle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
IntimidatedI received two developers..one was for roots and the other for ends...it intimidated me because it says to try not to get the root formula on the already colored hair..well I'm doing this myself...I thought it woukd be as simple as one bottle for the whole head. Color turned out ok...but the hair is very dull and not shiny at all. Kinda disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results and application process of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nearly there but not quite yet!I think I wrote a review at the time that I was unhappy with it but I got lots of nice compliments so I'm happy with the color for my ends but the color for my roots is still not right. Its too light, not dark enough, not giving enough coverage and too orange. I'm using a dark brown eye shadow to make it darker so if you could fix that part I'd be very happy! The ends color is perfect. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colourAfter one day the colour wore off, my roots became white after 1 mere day. At the time i washed my hair after dying it the colour was beautiful and then the next day it started wearing off 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGurjeet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I was expectingMy hair color is light brown. I have used several box colors over the years to cover my white hair at my temples and hairline. I decided to try ESalon. My light brown color ended up being a dark brown (almost black under florescent lighting). Not what I was expecting. 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertstajuahna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I looooove the color but....It only took to my roots and the remainder of my hair is still just dark brown. It’ll be gorgeous once it all grows out this color, but that’s going to be a very long time. I wish it was all this color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Love this kit!I love everything about this service. The fact that it is taylor made to my requests, can be changed if needed untill I get the perfect colour. Comes with gloves, stain guard and remover. Plus anything with my name on it is perfect. 5* customer service as first colour wasn't quite what I wanted we changed it and had a free ends colour to match the change. Very very happy 😊 2 of 2 people found this review helpful. Did you? |
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The best color I've ever used on my own!I'm a natural redhead in her mid 30s, and covering grays has been a challenge- especially when a lot of red hair color looks really unnatural. I used to go to an Aveda salon but my schedule isn't consistent enough to keep up on the appointments. Plus, it's like $90.00 per appointment. I LOVE THIS COLOR!! It's super close to my natural color... Just enough to brighten up what's there without looking like a faux redhead. The color is easy to apply. I plan on staying with eSalon for a while. Happy I found a good color that compliments what I have naturally! 1 of 1 people found this review helpful. Did you? |
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New formulationLoved the new color I received last month. Thank you. With esalon my color has lasted about 5 weeks without fading. Your color is much better than the salons. My grays are still well hidden. 0 of 0 people found this review helpful. Did you? |
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Still happy with results!Third set and still happy with the results. I do wish they would include a little bit more of the shampoo and conditioner. Maybe two small packets of each rather that just one of each. 0 of 0 people found this review helpful. Did you? |