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Custom Color Set
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66,637 Verified Client Reviews |
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Perfect shade matchI loved this color! Easy to use, my hair looks and feels amazing 0 of 0 people found this review helpful. Did you? |
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WOW !Yes, a picture says a thousand words. My hair turned out beautiful and was literally blown away with the results. My stylist was AWESOME, helpful and KIND. Excellent service, and great results. Can't wait to try this on my own after visiting the salon for the consultation. Definingly not hiding my hair under a ball cap anymore. Thank you! 0 of 0 people found this review helpful. Did you? |
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Save money without sacrificing quality!I was scraping the internet trying to find a quality hair color product that didn't break the bank, had excellent reviews, and was easy enough to do myself. It was just that time you know? I have had 2 kids, I'm in my mid-thirties, and those grays are just cropping up everywhere. I couldn't hide it anymore. I was contemplating just going natural, and embracing my 'crown of wisdom' but I thought, why not grow in wisdom and still have cute hair?! I have actually never tried to dye my hair before. So I was a little nervous in spite of all of the great reviews on the site, and youtube. I had a family member apply it the first two times. I watched her do it, and I knew, there is no reason why I couldn't just do this myself. So I did! My hair color came out just as amazing! (I went with dark brown copper. Yes, the color is beautiful indeed!) I recommend any woman to try this who knows they are picky about the products they put in their hair, and yet are trying their best to stretch the dollar. Try it, you won't be disappointed! 3 of 3 people found this review helpful. Did you? |
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Very PleasedI just wanted to match my natural color and cover gray. Perfect the very first time! 0 of 0 people found this review helpful. Did you? |
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Not color I wanted.Not happy with the color. Not as copper as I wanted. Easy to use though. Not a bad color but not I wanted. 0 of 0 people found this review helpful. Did you? |
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Never the right colorI've had 3 orders of color and the color was never right. I wanted dark ash blonde, the first 2 times it was golden blonde to a brassy blond, the last time it was chestnut. I've tried to send pictures but they never get received . I had to pay full price for a color that never right 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. |
No where near what I pickedI was going for copper from white. While I understand this isn't easy, my hair is horrible. It came out almost pink and fried to heck. I had pretty healthy hair for it to be white, I take very good care of it since I do bleach it often. I only bleach my roots and tone the rest but I make sure to keep oils on it, use paraben and sulfate free shampoo, all that good stuff. After washing the color out I expected soft hair, as it usually is after I tone it, but my hair was coarse and the ends are horribly damaged. Everyone liked the color even though it was nothing I'd ever seen but after a week of putting oils on it and only three washes with the paraben free shampoo the color has faded and left my hair looking like a Georgia clay dirt road. No shine, just dull, muddy looking hair. I have to go pay someone to chop my hair off and fix the color now. I do not recommend this product at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrystle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
IntimidatedI received two developers..one was for roots and the other for ends...it intimidated me because it says to try not to get the root formula on the already colored hair..well I'm doing this myself...I thought it woukd be as simple as one bottle for the whole head. Color turned out ok...but the hair is very dull and not shiny at all. Kinda disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results and application process of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nearly there but not quite yet!I think I wrote a review at the time that I was unhappy with it but I got lots of nice compliments so I'm happy with the color for my ends but the color for my roots is still not right. Its too light, not dark enough, not giving enough coverage and too orange. I'm using a dark brown eye shadow to make it darker so if you could fix that part I'd be very happy! The ends color is perfect. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colourAfter one day the colour wore off, my roots became white after 1 mere day. At the time i washed my hair after dying it the colour was beautiful and then the next day it started wearing off 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGurjeet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |