|
Custom Color Set
|
66,925 Verified Client Reviews |
|
Sort by: |
|
PerfectEverything I need :) 4 of 7 people found this review helpful. Did you? |
|
Not correctI have virgin hair, 25% grey but it seemed the old info from my order over 2 years ago was used. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNedia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
So SLOW!!!!Shipping takes FOREVER! They will ship faster IF you PAY additional $5, and it isn’t that much faster. I tried it. That is crazy and too expensive for what should be much better customer service. You want to KEEP customers? Ship within 24 hours! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPeg - We appreciate your patience with our shipping times. Our orders do have a 1-3 day processing time from the order date, which includes formulating and crafting your custom color. We currently ship from Los Angeles, so our shipping time is approximately 4-6 business days. Occasionally, this shipping window can vary depending on holidays and other unexpected delivery delays from the carrier. |
Color was much darker then I was expectingEasy to use and great instructions but not happy with the color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
The colour was lovely but not what I wanted or expectedThe colour was nice, and on any other day I would have loved it but it is so much darker than I wanted and not how I described I wanted it, Judging from the colour chart provided. Which was a shame as I had my heart set on that colour. Also the amonia was so strong I had to walk out of my bath room 4 times during the application because it was making my eyes water. Overall, product was ok. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Luisa! We are so sorry to hear that your hair color was darker than expected, and also for any inconvenient with the smell. Please check your emails, we just got back to you to help you further. |
Best hair dye everI love the fact that it doesn’t have a strong smell, and no ammonia. The results were beyond expectations. I never thought that I will get such amazing results. 8 of 9 people found this review helpful. Did you? |
|
Perfect in Every WayLike, OMGoodness. This shade was exactly what I wanted. And, the instructions were clear for roots v. ends, application was a snap, and the color is wearing well with no fading after washing! (A challenge for red hues.) So glad I found my new go-to for hair color. I'm super impressed and happy! 10 of 12 people found this review helpful. Did you? |
|
Perfect color - love it.Great coverage and totally natural looking 3 of 3 people found this review helpful. Did you? |
|
Perfect colorMy color is perfect! Thank you! 1 of 1 people found this review helpful. Did you? |
|
Perfect !!Im very happy with the new color shade that was sent to me! Thank you!! 0 of 1 people found this review helpful. Did you? |