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Custom Color Set
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66,637 Verified Client Reviews |
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AmazingThumbs u✔👆🔥🤗 my own personal color was amazing! Thank you guys! 0 of 0 people found this review helpful. Did you? |
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A beautiful colorA beautiful color that looks natural as can be 0 of 0 people found this review helpful. Did you? |
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love itcolor was just as I wanted. I love it. So many compliments on the color. not to red but just light enough. thank you so much. 0 of 0 people found this review helpful. Did you? |
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Love It!You won’t find product with this type of quality in any corner store. From the creamy texture, to the shiny and consistent results - eSalon is my go-to for saving money on my hair color without sacrificing quality. 0 of 0 people found this review helpful. Did you? |
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Hair conditionI believe I have commented on this before. For as long as I have used your products I have loved the color and the condition of my hair,eventually. The condition the first week after the process is difficult, this past order the worst it has been. When rinsing the product out my hair it feels like clumps of stiff straw, I use all of the shampoo and all of the conditioner in the kit to wash my hair. This time it did not help in the least. In all I had to wash my hair 5 times, 3 the first day and twice the next, before there was any release at all. I believe in the quality of your product this should NOT happen at all, it's tremendously discouraging. The question of, "What happened to your hair???????" Is not good advertisement for esalon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Dye lasted only 2 weeksWhen I did my hair (with a friend because I cannot see without my glasses) I loved the color. It was great, the formula was great. Normally color burns etc. this didn't. However a week and a half in I noticed color started to fade. I am probably now 3 weeks almost 4. And it is the brassy version of red. You know when you go blonde and if you dont use purple shampoo it kinda goes brassy? It is like that but with red. Otherwise everything was amazing would give it 5 it stayed longer. Did also use color tint rinse, it didn't work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariah - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Again, Too DarkAgain, Too Dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLee - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
StripeyI sent an email concerning my color last time and no one has responded. I have a stripe where the color has faded. I’m wondering if they can use a 10 developer instead of 20 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephani - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwfulThe color was not right and did not cover the grays sadly disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color DesiredI tried a couple of time to get my color the color I would like it to be and it never got to that. I have canceled my participation in eSalon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEva - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |