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Custom Color Set
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66,655 Verified Client Reviews |
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Great color!Great color! 0 of 0 people found this review helpful. Did you? |
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Beautiful ColorIn love with my soft black color. 0 of 0 people found this review helpful. Did you? |
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Good, not greatLet me start by saying, I went into this fully knowing how difficult blond hair is really hard to get perfect... I have had a few terrifying orange hair moments with at home dye jobs. So I know it’s not easy. With that said, I’ll say, thank god for purple shampoo... My roots come in dark, even though I am blond.. the length of my hair is a very light almost platinum blond. I requested the “lightest blond” color. My hair definitely looks better than it did going from dark dark blond to light blond but my roots are still darker than I would like. They also came out pretty orange. If they had turned more of a dirty or even a lighter blond color I would have been ok. I almost look like a strawberry blond now and you can still see where the roots grew out to. I will continue with purple shampoo and the tint rinse on my roots and hope for the best. On the upside, my whole head isn’t orange... just the roots and the darker parts of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker and warmer than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ProductI found it had a stronger smell. It adhered really strong to my scalp. Never happened like that before. Would you consider including two stain towelettes for black color? This is the first hair color I use that lasts beautifully. I am very fair, would adding only a few drops red be wise, or I should leave it alone? Thanks for the great product! 12 of 15 people found this review helpful. Did you? |
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Connie's ColorI really love the color you have me but at this time I just can't pay 25.00 for a monthly color fix. 0 of 0 people found this review helpful. Did you? |
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Love it!I love the color. So natural looking, looks like the color I had as a kid. The only problem is now that it’s almost 2 weeks starting 3rd week, it’s not adhering to the grays. Seems to be washing out. Perhaps I didn’t leave it on long enough? Maybe I needed more time. I followed the exact time. 0 of 0 people found this review helpful. Did you? |
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Never receivedI haven't received an order since May 2019 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We sincerely apologize for the disappointing experience you had with your order. We have reached out to you via email to see what we can do about remedying this situation. Please keep your eye out for an email from us for your next steps! |
Do the allergic test!!!Not for me,I have very sensitive skin and had an allergic reaction 😔 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. |
The color is not right and it came out unevenugh ugh UGH 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not stayI was not happy with my results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |