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Custom Color Set
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66,637 Verified Client Reviews |
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Hair lossI've been using this product for years and I'm now convinced that it's the root to my damaged hair and hair loss. My hair is literally falling out in chunks from the damage. I loved the ease in ordering and my color but I am no longer going to be a customer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuliene - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Not happythere is a 100% satisfaction guarantee and I am absolutely not satisfied. I have not received my refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJade - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Best hair color I’ve ever hadI was surprised how well my esalon colorist mixed the right color for me, just from my preferences and a photo I uploaded. After my first try, I went to a salon for a trim and the stylist was amazed. She couldn’t believe I had applied it myself. People can’t tell that I touch up my roots every 6-8 weeks. Fantastic products! 0 of 0 people found this review helpful. Did you? |
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I absolutely love eSalon!For those who can't find the time to get to a salon this is the next best thing! You have a colorist who will work with you to find your color. The website is easy to use and my color looks great! 0 of 0 people found this review helpful. Did you? |
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Love it!I Love Love Love my color! I’m a black woman with natural 4c hair. The color looks good. The shampoo and conditioner worked very well on my hair! 0 of 0 people found this review helpful. Did you? |
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Amazing!I visited eSalon in Hollywood. Sarah was very nice and answered all my questions. I love the way my hair came out. I highly recommend eSalon color. They are the best and you can’t beat the price. I will for sure recommend eSalon to my family and friends. My hair looks and feels amazing. Thank you Sarah at eSalon! 0 of 0 people found this review helpful. Did you? |
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Awesome productI colored my hair for the first time with this brand today and I LOVE the color that was customized for me. Directions were easy to follow and my hair feels softer using this color then it ever has with the store dyes I have used in the past. Will definitely use again.. 0 of 0 people found this review helpful. Did you? |
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Perfect Color! Beautiful, Rich, Warm Brown!The color came out perfect! I appreciate all the communication from the colorists helping me. I knew I couldnt have done this myself at home any other way. Thanks so much! 0 of 0 people found this review helpful. Did you? |
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Custom Colour Set.I love esalon and their custom colours set they prepare for you. I don’t know how they do it but they always get it right. They are always there for whatever changes you would like to make. I asked for more copper and golden tones to be added and it’s fantastic. I’m really so pleased at the quality of the colours they supply,my hair feels fantastic afterwards and more importantly looks fantastic!! Unlike some of the salon colours I’ve had not to mention the expense and the home colours never turned out like I wanted them too. Give it a try I was skeptic at first but I’m so glad I did. Very happy with their service and all of there products. 0 of 1 people found this review helpful. Did you? |
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TerribleThe day before I was to stand in my nieces wedding, I colored my hair with your product which basically messed up my hair. If I wanted it to be messed up I could have gone to a real salon and had them do it! I have been coloring my own hair for over 30 year and iv never had this happen to me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlma - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |