|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
Professional companyThe colour was perfect and my hair super soft for the first time in years. Loved the professional service, products, instructions etc. Made to feel special even by post!! Would heartily recommend to anyone. 0 of 0 people found this review helpful. Did you? |
|
Nice colorThe color it's nice but not enough amount for my hair. 0 of 0 people found this review helpful. Did you? |
|
It was alrightIt was darker than i thought it would be. It also REALLY dried out my hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJenna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I was not happy.I followed the instructions to the letter and when I finished there was a distinct color differrence between the out grow and the rest of my hair. I wanted it to blend the colors. If this could be fixed, I'd like to use again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary Beth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My gray hair showed up 2 weeks after I dyed it oppose to 6 weeksI want to go 1 shade darker. That might be the original color I received. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color came out nearly black.Color came out nearly black. Will need to change to color several times lighter. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPamela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedOrdered semi-permanent but received permanent. Now I have permanent color on my hair. Ughh 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKim - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
greys Are not completely coveredI love the color but I wear my hair in a short sides and back pixie. Greys are showing quickly even though I wait to color after cut. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVickie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ImpressiveLiked the product and service Fast delivery and great price 1 of 1 people found this review helpful. Did you? |
|
Love my hair color nowI struggled with do it yourself boxes from the drugstore and hairdressers coloring my hair for years. I was never satisfied like I am now. Just do my roots every 6 weeks and the color is great. Natural looking. Love it 0 of 0 people found this review helpful. Did you? |