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Custom Color Set
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66,637 Verified Client Reviews |
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Nailed it!I have been so happy with E-Salon as not only a high quality product, but with the professional service that I have received since I joined. It's great to be able to snap/send a picture and then speak to someone about hair texture, gray percentage increase and skin tone change. Thank you! 0 of 0 people found this review helpful. Did you? |
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Just... WOW!I am truly amazed by this colour! The formula is superb and having two different formulations (one for roots and one for the ends) really makes a difference to the final result! The instructions are really easy to follow and you get at home the same result you would get in a salon at less than half the cost! My hair have been left super shiny and with so much more texture compared to other DIY hair dye. I will definitely become a regular customer now! 0 of 0 people found this review helpful. Did you? |
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Great colorThe color is good (though I would like it a tiny bit lighter if possible). The only complaint I have is that it hasn’t covered my greys. 0 of 0 people found this review helpful. Did you? |
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A bit too darkHi: this shade is just a touch too dark for me. 0 of 0 people found this review helpful. Did you? |
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HORRIFICI specifically asked for something that wouldnt make my hair brassy, specifically wanted another color - my so called stylist changed my order and now my hair is ORANGE - she is horrible, never ever use Yesenia Escamilia - I want a full refund and am reporting to the BBB 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantThe product itself is great. Wipes to remove dye on skin works great, didn't dry out my hair, didn't have any toxic smell, easy to follow instructions, and plenty of product to cover my long hair with excess still left for the final rinse (my hair is 1/2 way down my back). However, the color I want just does not seem possible with their formulas. I keep getting dark brown, when I want there to be noticeable purple in my hair. I've tried several alterations to the formula with none producing satisfactory results, which is a shame. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLIsa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Very easyThought that the color would be lighter like the picture. Its dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color is not what I expected.Please cancel all future shipments. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLecia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis colour seemed darker and duller than the last time. I was not happy with the result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSophie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color sucksNo where near the right color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |