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Custom Color Set
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66,566 Verified Client Reviews |
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I am not happyI followed the instructions exactly. My hair is now reddish not medium blonde. My grey is not totally covered. I would like my money back and my subscription cancelled 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Beautiful color but doesn’t lastI really, really wanted to love this! After following the initial instructions and adhering to the timeframes suggested, the color has already faded just a few weeks later. I didn’t have blonde highlights or grays to cover so there’s no reason why the color shouldn’t have deposited more than what it did. It’s a shame because the initial color (even after it has oxidized) was stunning, it just didn’t last :( Would be more worthwhile to get a Demi permanent from the drugstore for a fraction of the price. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not worth the moneyWanted to love this product. Gave it a good try-3 or 4 times. the color was not as requested. Customer service did replace, but with a color that was still not cool, but warm with golden/red tones. The colorant was difficult to rinse out-not sure why. Have been coloring my hair for years and never had this problem. The highlighting kit did produce desired highlights. But, I have had better results from other services. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
A bit disappointedColor came out nicely but didn’t last long after a few shampooing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJiyeon - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. We have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Great productAfter I called customer service to clarify the process timing, it was quick and easy to use. Have been happy with my color so far. My hair feels soft and healthy. 0 of 0 people found this review helpful. Did you? |
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Personalized haircolorI love this product it stays in better than store bought 0 of 0 people found this review helpful. Did you? |
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So impressedIts been several months now since I tried this for the first time and I am simply amazed !!! So many things you find online promise this and that but this product truly holds up to what it promises. The color was so true and rich and I am just now starting to see my grey again!!! The only reason I'm not ordering more right now is a money issue but I will never use another company for my hair color again!! 0 of 0 people found this review helpful. Did you? |
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Above expectations!I just colored my hair and my grays are covered beautifully. I went with a color that pretty much matched my natural hair color so growing out won't be so noticeable but I wanted auburn accents to liven things up. I am more than happy with this color. It brought life back to my hair and my husband said I'm beautiful. 0 of 0 people found this review helpful. Did you? |
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So pleased!First time colouring my hair so it was utter carnage but my colour turned out great! I love it! My greys are gone and I feel like myself again, despite now having dyed my bathroom carpet and my middle toe (!?) I love the fact that I had 2 bottles as I have a lot of hair. Would definitely recommend. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color you blend me I’ve never got the color I wanted til I got it from you 0 of 0 people found this review helpful. Did you? |